Order & Sales Support Specialist (SAP/Salesforce)

Flender GmbH; Zellik; Sur place; EUR 40 000 - 58 000; Plein temps

Résumé du poste

Flender GmbH in Zellik, Belgium is seeking an Order Manager/Sales Support (m/f/d) to manage end-to-end order processes, handle orders (EDI and manual), quotations in SAP and Salesforce, and serve as the central contact for customers on orders, deliveries, complaints and returns. You will work with Sales & HQ to ensure a smooth and professional customer experience.

Fluency in Dutch and French is required; German or English is a plus.

Qualifications

• Completed commercial education or equivalent experience.
• Experience in order processing and customer service.
• Knowledge of SAP and preferably Salesforce.
• Strong Dutch and French communication; English or German advantageous.

Responsabilités

• Processing and managing customer orders from receipt to delivery.
• Creating order confirmations and ensuring documentation is accurate and complete.
• Monitoring orders in SAP for delivery times, changes and delays.
• Creating quotations in SAP and maintaining related data.
• Managing Salesforce cases and opportunities to support the Sales team.
• Assisting with marketing activities related to customers and orders.

Connaissances

Order processing

Customer service

Inside sales

Attention to detail

Team oriented

Formation

Commercial education

Outils

SAP

Salesforce

Description du poste

Flender GmbH in Zellik, Belgium is seeking an Order Manager/Sales Support (m/f/d) to manage end-to-end order processes, handle orders (EDI and manual), quotations in SAP and Salesforce, and serve as the central contact for customers on orders, deliveries, complaints and returns. You will work with Sales & HQ to ensure a smooth and professional customer experience.

Fluency in Dutch and French is required; German or English is a plus.