Restaurant Ops Lead — Inspire a 20‑Person Team

Lloyd Coffee; Vlaams-Brabant; À distance; EUR 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

No split shifts (8h shifts)

Phone expenses reimbursed

Résumé du poste

Lloyd Coffee in Belgium is recruiting an Assistant Manager to help lead our locations with passion and efficiency. You will act as operational back-up to the restaurant Manager and motivate a team of around 20 employees through training and guidance.

This full-time, permanent role is on-site with a salary from €15.20 per hour. You will ensure quality, hygiene, and customer satisfaction with fast, friendly service, and manage student staff schedules together with the Manager.

Qualifications

• Experience in hospitality and/or team management is an asset.
• Dynamic, results-driven, with excellent communication skills.
• Well organised and able to handle stress, with the ability to find quick solutions.

Responsabilités

• Act as the operational back-up to the restaurant Manager.
• Inspire and motivate a team of around 20 employees by assigning tasks, guiding work on the floor and providing ongoing training.
• Maintain a positive work atmosphere and ensure compliance with quality, hygiene and safety standards.
• Put customer satisfaction at the heart of your priorities through fast, efficient and friendly service.
• Handle customer questions and complaints with a positive, solution-oriented attitude.
• Actively take part in the restaurant's daily operations: till, dining room, kitchen, orders, etc.
• Manage student staff schedules together with the Manager.

Connaissances

Hospitality experience

Team management

Communication skills

Description du poste

Lloyd Coffee in Belgium is recruiting an Assistant Manager to help lead our locations with passion and efficiency. You will act as operational back-up to the restaurant Manager and motivate a team of around 20 employees through training and guidance.

This full-time, permanent role is on-site with a salary from €15.20 per hour. You will ensure quality, hygiene, and customer satisfaction with fast, friendly service, and manage student staff schedules together with the Manager.