Remote Technical Support Specialist: Field Troubleshooting

Oshkosh Corporation, Inc.; Belgique; Remote; EUR 45,000 - 65,000; Full time

Job summary

Oshkosh Corporation, Inc. is seeking a Technical Support Specialist to assist customers remotely across Europe, supporting the overhaul and repair of access equipment in the field via the contact center.

The role requires strong technical insight and clear communication with customers and internal teams. The ideal candidate has 5+ years in field support, enjoys problem solving, and can travel within Europe.

Qualifications

• High School Diploma or equivalent required with 5+ years in the field.
• Experience in contact centers or hands-on equipment repair is preferred.
• Strong verbal and written English communication skills.

Responsibilities

• Troubleshoot root causes of technical issues across JLG/Hinowa/AUSA equipment.
• Maintain professional relationships with customers and internal teams.
• Mentor junior technically skilled specialists as needed.

Skills

Communication skills

Customer support

Technical troubleshooting

Education

High School Diploma or equivalent

Associate's degree in related field

Job description

Oshkosh Corporation, Inc. is seeking a Technical Support Specialist to assist customers remotely across Europe, supporting the overhaul and repair of access equipment in the field via the contact center.

The role requires strong technical insight and clear communication with customers and internal teams. The ideal candidate has 5+ years in field support, enjoys problem solving, and can travel within Europe.