Remote French-Speaking Customer Care Specialist

FH Collective Academy; Brussel Hoofdstad; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Fully remote work in Greece

Relocation support to Greece

Gross salary up to €1,100/month × 14

Monthly performance bonus up to €250

Job summary

FH Collective Academy in Greece is seeking a French-speaking Customer Service Representative for a 100% remote role. You will support users in French and English, addressing inquiries and reports while maintaining a safe online community.

Join an international team, enjoy relocation support, and benefit from a gross salary of up to €1,100 per month plus a yearly bonus. This fully remote position offers growth and a multicultural environment across Greece.

Qualifications

• Fluency in French and English required.
• Strong communication and problem-solving skills.
• Customer-focused and solution-oriented mindset.
• Comfort using digital platforms and online tools.

Responsibilities

• Provide customer support in French and English through various channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the user experience.

Skills

Fluency in French

Fluency in English

Excellent communication

Problem-solving

Customer-oriented mindset

Confidence with digital tools

Job description

FH Collective Academy in Greece is seeking a French-speaking Customer Service Representative for a 100% remote role. You will support users in French and English, addressing inquiries and reports while maintaining a safe online community.

Join an international team, enjoy relocation support, and benefit from a gross salary of up to €1,100 per month plus a yearly bonus. This fully remote position offers growth and a multicultural environment across Greece.