Remote French-Speaking Customer Care – Greece

FH Collective Academy; Henegouwen; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Flight ticket to Greece

Two weeks hotel accommodation

Airport pickup

Coverage of real estate agency fees

Relocation support

Job summary

FH Collective Academy is seeking a French-speaking Customer Service Representative to join a fully remote team serving users in Greece. You will handle inquiries in French and English, resolve issues, and contribute to a safe, positive online community.

We offer a gross salary up to €1,100/month paid 14 times per year, a monthly bonus of up to €250, remote work from anywhere in Greece, relocation support, and a multicultural, growth-oriented environment.

Qualifications

• Fluency in French and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in French and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

French

English

Communication

Customer-oriented

Problem-solving

Job description

FH Collective Academy is seeking a French-speaking Customer Service Representative to join a fully remote team serving users in Greece. You will handle inquiries in French and English, resolve issues, and contribute to a safe, positive online community.

We offer a gross salary up to €1,100/month paid 14 times per year, a monthly bonus of up to €250, remote work from anywhere in Greece, relocation support, and a multicultural, growth-oriented environment.