Dutch-Speaking Customer Support Specialist — Remote Greece

FH Collective - Academy; Antwerpen; Remote; EUR 24,000 - 25,000; Full time

Benefits offered by this job

Flight ticket within EU

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Remote work flexibility

Job summary

FH Collective - Academy is seeking Dutch-speaking customer support agents to join our Greece-based team, with full relocation support for EU candidates and the option to work remotely within the country.

You will resolve inquiries with empathy, investigate issues, promote community safety, and use data to improve user experience. The role offers a base salary up to €1,500 gross per month with 14 payments, plus a performance bonus and comprehensive relocation and work-from-home setup.

Qualifications

• Fluency in Dutch (C1–C2) and English (B2+) required.
• Strong communication and analytical skills.
• Solution-oriented mindset with willingness to help others.
• Familiarity with digital platforms (training provided).

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account-related issues and content reports.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience.

Skills

Dutch (C1-C2)

English (B2+)

Strong communication

Analytical skills

Problem solving

Job description

FH Collective - Academy is seeking Dutch-speaking customer support agents to join our Greece-based team, with full relocation support for EU candidates and the option to work remotely within the country.

You will resolve inquiries with empathy, investigate issues, promote community safety, and use data to improve user experience. The role offers a base salary up to €1,500 gross per month with 14 payments, plus a performance bonus and comprehensive relocation and work-from-home setup.