Remote French-Speaking Customer Support Specialist (Greece)

FH Collective Academy; Namen; Remote; EUR 9,200 - 15,000; Full time

Benefits offered by this job

Flight to Greece

Two weeks hotel accommodation

Airport pickup

Real estate fees coverage

Job summary

FH Collective Academy is hiring a French-speaking Customer Service Representative to work fully remote from Greece. You will assist users in French and English, manage inquiries, reports, and maintain a safe, positive online community.

Join an international team, enjoy relocation support to Greece and a fully remote model. Salary is gross up to €1,100/month, paid 14 times per year, with a monthly bonus up to €250.

Qualifications

• Fluency in French and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in French and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

French fluency

English proficiency

Customer service

Problem solving

Digital tools

Job description

FH Collective Academy is hiring a French-speaking Customer Service Representative to work fully remote from Greece. You will assist users in French and English, manage inquiries, reports, and maintain a safe, positive online community.

Join an international team, enjoy relocation support to Greece and a fully remote model. Salary is gross up to €1,100/month, paid 14 times per year, with a monthly bonus up to €250.