Office & Reception Collaborator - 37 Hours/Week M/W/X

Actiris; Brussel Hoofdstad; Hybride; EUR 35 000 - 46 000; Plein temps

Avantages offerts par ce poste

Professional international environment

Reception, office support, hospitality

Event coordination

Autonomy and responsibility

Résumé du poste

Ask Nestor in Brussels is seeking an Office & Reception Collaborator to join a prestigious, international floor. You will welcome members and guests, support daily operations and coordinate meetings and events with hospitality at the core.

English is mandatory and fluency in French, Dutch or German is required. The role emphasizes discretion, confidentiality, organization and proactive service in a diplomatic environment.

Qualifications

• Hospitality-focused approach with strong organizational abilities.
• Excellent English; fluency in French, Dutch or German preferred.

Responsabilités

• Welcome members, visitors and guests in a warm and professional manner.
• Learn and follow floor protocols and procedures.
• Coordinate and organize events, meetings and activities on the floor.
• Prepare and monitor meeting rooms and shared spaces.
• Ensure hospitality areas are operational, clean and well stocked.
• Coordinate daily operational and hospitality requirements with the floor colleague.
• Anticipate needs and respond proactively to requests from members and visitors.
• Work with internal teams, suppliers and service providers as needed.
• Follow up on community services including access-related services and concierge tasks.
• Contribute to creating a genuine sense of hospitality and community on the floor.

Outils

Microsoft Office

Description du poste

About Ask Nestor

Ask Nestor is a hospitality company active across Brussels and Flanders.

We create welcoming, professional and people-focused environments within workplaces and residential buildings. Through our expertise in reception, hospitality, concierge services and workplace services, we make everyday life easier while creating a genuine sense of community for the people who use the spaces we manage.

Your role

For one of our most prestigious clients in Brussels, we are looking for an Office & Reception Collaborator to take on a key hospitality and coordination role within the site.

You will work in an international and highly professional environment, welcoming and supporting a community that includes diplomatic members and high-level visitors.

This position goes beyond traditional reception duties. You will become a central point of contact for the floor, ensuring that daily operations run smoothly, events are properly coordinated and every visitor and member receives a consistently high level of hospitality.

The position represents 37 hours of work per week.

Your mission

Your first objective will be to develop an excellent understanding of the entire floor, its organisation, its community and its operating protocols.

As the position involves regular interaction with diplomatic members and visitors, professionalism, discretion and respect for established protocols are essential.

Together with your colleague on the floor, you will ensure the smooth coordination of daily activities and maintain a welcoming, organised and professional environment.

Your main responsibilities

• Welcome members, visitors and guests in a warm and professional manner
• Learn and follow the specific protocols and procedures applicable to the floor
• Coordinate and organise events, meetings and activities taking place on the floor
• Prepare and monitor meeting rooms and shared spaces
• Ensure that coffee machines and hospitality areas are operational, clean and properly supplied
• Coordinate daily operational and hospitality requirements
• Work closely with your floor colleague to ensure continuity and an effective distribution of responsibilities
• Anticipate needs and respond proactively to requests from members and visitors
• Coordinate with internal teams, suppliers and relevant service providers when required
• Follow up on existing community services, including access-related services, dry cleaning and other concierge services
• Support administrative tasks and maintain clear operational follow-up
• Contribute actively to creating a genuine sense of hospitality and community throughout the floor

This is a 37-hour-per-week position.

A standard working schedule will be established. However, flexibility is an important part of the role, as working hours may occasionally be adapted according to the client's needs, scheduled events and the level of activity on the floor.

We are therefore looking for someone who is comfortable working within a structured schedule while remaining flexible when operational needs require it.

Your profile

For this position, we are looking for someone who combines excellent hospitality skills with strong organisational abilities.

You:

• Have a strong sense of hospitality and genuinely enjoy working with people
• Are highly organised, structured and able to manage several priorities
• Have good working knowledge of Microsoft Office
• Communicate professionally and confidently with different types of guests and stakeholders
• Understand the importance of discretion, confidentiality and professional conduct
• Are comfortable working in an international and diplomatic environment
• Are proactive and capable of identifying what needs to be done without always waiting for instructions
• Enjoy working as part of a two-person team while also being capable of working independently
• Are physically comfortable moving regularly throughout the floor during the working day
• Are flexible regarding working hours when events or operational requirements require adjustments
• Are eligible to meet the client's applicable security and background requirements
• Are available to start as soon as possible

Languages

As you will be working in an international environment, strong language skills are essential:

• English is mandatory
• Fluency in at least one of Belgium's national languages - French, Dutch or German - is mandatory
• Knowledge of additional languages is highly appreciated and considered an asset

Previous experience in corporate reception, hospitality, front office, office support, events or workplace services is a strong asset.

What we offer

We offer a fixed-term contract (CDD) of 37 hours per week, with the perspective of developing into a permanent contract (CDI).

You will join one of our most prestigious client environments and take on a position with real responsibility and visibility within the site.

You can also expect:

• A professional and international working environment
• A key role combining reception, office support, hospitality and event coordination
• A high level of autonomy and responsibility
• Close collaboration with another colleague on the floor
• The opportunity to build strong relationships with an international community
• A position where your ideas, initiative and organisational skills can make a real difference
• Salary and benefits in accordance with the applicable Belgian employment conditions

More than a reception role

This position is ultimately about creating an experience.

Beyond supporting meetings, events and daily operations, your role is to make people feel welcome, supported and part of a community.

You will be one of the key people responsible for bringing hospitality, organisation and a human touch to the floor every day.

Ready to Join Ask Nestor?

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