Product & Member Communications Lead — Remote

amfori - Trade with Purpose; Brussel; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Group insurance and health coverage

Working from home up to 3 days perweek

Working from abroad

Extra-legal holidays

Commuting cost reimbursement

Internet allowance

Mobile phone and subscription

Résumé du poste

amfori is seeking a Product & Member Communications Specialist to translate complex product and sustainability initiatives into clear, audience‑focused content for members and internal stakeholders. You will operate at the intersection of product, sustainability expertise and marketing, turning intricate information into practical messaging that informs decisions and drives adoption.

You will collaborate with product managers and experts to ensure accuracy and timely delivery across

Qualifications

• Bachelor’s degree in communications, marketing or a related field.
• Minimum three years’ experience in communications, product marketing or a similar role.
• Excellent/native level of English.
• Strong writing and editorial skills, with the ability to simplify complex topics for diverse audiences.
• Experience working with multiple stakeholders in a cross‑functional environment.
• Familiar with communication performance data and translating insights into improvements.

Responsabilités

• Create clear, compelling and segmented content and communications that strengthen understanding, engagement and adoption.
• Draft, edit and adapt content for different member segments, use cases and maturity levels.
• Work closely with subject‑matter experts to ensure accuracy, clarity and relevance of all messaging.
• Coordinate closely with the Content marketing expert to align product and member communications with the central content calendar.
• Define and track KPIs related to product and member communications. Continuously optimise messaging, formats and delivery based on engagement data, feedback and insights.
• Develop and execute communication activities to support product launches, updates and changes.
• Coordinate with product managers and other stakeholders to gather inputs and align timing, channels and key messages.
• Prepare launch materials and support content for both internal and external audiences.
• Develop audience-focused content assets such as newsletters, web copy, email copy, toolkits, FAQs and enablement materials.
• Track the effectiveness of launch communications and embed learnings into future roll‑outs.
• Ensure that all product and member communications align with amfori’s brand guidelines, tone of voice and segmentation principles.
• Review and improve operational marketing and communication materials for consistency and clarity.
• Support product and sustainability experts in applying brand and messaging recommendations correctly.
• Contribute to and execute internal communication activities that support alignment, information sharing and employee engagement.
• Gather inputs from across departments and translate them into clear, consistent internal messages.
• Support two‑way dialogue by collecting feedback and insights to improve internal communications.

Connaissances

Writing

Editorial skills

English proficiency

Cross-functional collaboration

Content marketing

Formation

Bachelor’s degree in communications/marketing

Description du poste

amfori is seeking a Product & Member Communications Specialist to translate complex product and sustainability initiatives into clear, audience‑focused content for members and internal stakeholders. You will operate at the intersection of product, sustainability expertise and marketing, turning intricate information into practical messaging that informs decisions and drives adoption.

You will collaborate with product managers and experts to ensure accuracy and timely delivery across