Business Insights Expert

amfori - Trade with Purpose; Brussel; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Group insurance

Health insurance

Working from home up to 3 days per wk

Working from abroad

Extra-legal holidays

Net allowances and commuting cost

Résumé du poste

amfori is seeking a Business Insights Expert to collect, analyse and translate market, customer, member and competitive intelligence into actionable insights that drive business development and strategic decisions.

You will guide acquisition priorities, identify growth opportunities and support decision-making across the organisation, blending strong analytical capabilities with commercial acumen in a global context.

Qualifications

• Master's degree or equivalent experience.
• 3+ years of experience in business intelligence, market research, commercial insights, strategy, consulting, or related field.
• Experience working with CRM platforms and analysing customer and pipeline data.
• Excellent analytical and problem-solving skills with a commercial mindset and business acumen.
• Ability to communicate complex findings clearly and manage stakeholders.
• Professional proficiency in English; other languages are an asset.

Responsabilités

• Monitor and analyse market trends, industry developments and external data sources to support strategic planning.
• Analyse CRM, pipeline and customer data to uncover trends and opportunities; conduct win/loss and customer behaviour analyses.
• Develop data-driven frameworks to prioritise markets, segments and opportunities and support acquisition strategy.
• Transform complex data into clear, actionable recommendations for targeting, positioning and messaging.
• Consolidate data from multiple sources; identify gaps and improve data quality and processes.

Connaissances

Analytical thinking

Stakeholder management

Communication skills

English proficiency

Commercial acumen

Formation

Master's degree or equivalent

Outils

CRM platforms

Description du poste

amfori advocates for a world in which trade serves a purpose: delivering social, environmental and economic benefits for everyone.

As a global business association, amfori supports its members at every step of their due diligence journey, offering a comprehensive range of ESG products and services.

Founded in 1977, and recognised for its flagship product amfori BSCI, amfori leverages decades of expertise and close collaboration with more than 2400 member companies as well as auditing companies, producers, factories, and other stakeholders such as policymakers. Representing a diverse array of industries in over 50 countries, that cover trade streams in over 100 countries, amfori continues to have a positive impact on fostering sustainable trade.

About the Role

As Business Insights Expert, you will collect, analyse and consolidate market, customer, member and competitive intelligence and translate it into insights that support business development, marketing and organisational decision-making. In this role, you will help guide acquisition priorities, identify growth opportunities and support strategic decision-making across the organisation.

This is an exciting opportunity for someone who combines strong analytical capabilities with commercial acumen and enjoys translating complex data into clear business direction.

Your Responsibilities will include:

Market and competitive intelligence

• Monitor and analyse market trends, industry developments and external data sources
• Identify emerging opportunities, market gaps and potential risks
• Track competitor positioning, value propositions, pricing models and strategic developments
• Partner with external research and data providers when required
• Deliver insights that support strategic planning and acquisition priorities

Customer, member and pipeline insights

• Analyse CRM, pipeline and customer data to uncover trends and opportunities
• Conduct win/loss analysis and customer behaviour analysis
• Generate insights from customer feedback and qualitative research
• Identify high-potential markets, segments, geographies and use cases
• Anticipate changing customer needs and buying behaviours

Prioritisation and business decision support

• Develop data-driven frameworks to prioritise markets, segments and opportunities
• Support acquisition strategy through evidence-based recommendations
• Provide insights that help focus resources and investments on high-value opportunities
• Enable more informed and effective business development decisions

Insight translation and stakeholder enablement

• Transform complex data into clear, compelling and actionable recommendations
• Provide insights that support targeting, positioning and messaging decisions
• Equip business development and marketing teams with evidence, proof points and market intelligence
• Support the organisation in building a stronger culture of data-driven decision-making

Data quality and continuous improvement

• Consolidate data from multiple internal and external sources
• Identify gaps, overlaps and opportunities to improve data quality and processes
• Recommend improvements to tracking, reporting and insight generation capabilities

Your profile

• Master's degree or equivalent experience
• At least 3 years of experience in business intelligence, market research, commercial insights, strategy, consulting or a related field
• Experience working with CRM platforms and analysing customer and pipeline data
• Excellent analytical and problem-solving skills. Commercial mindset and business acumen. Knowledge of market research and competitive intelligence methodologies
• Ability to communicate complex findings in a clear and actionable way. Strong stakeholder management and collaboration skills
• Professional proficiency in English; additional languages are an asset

Why to join amfori?

At amfori, you will join a diverse, international environment all united by a common goal: to drive positive change toward a sustainable world in which trade serves a purpose.

• Group insurance and comprehensive health insurance
• Working from home up to 3 days per week
• Working from abroad
• Extra-legal holidays per year
• Net allowance and reimbursement of commuting costs