Process Expert Payments Consultant

Keystone Solutions; Brussel; Hybrid; EUR 111,000 - 185,000; Full time

Job summary

Keystone Solutions is seeking a Senior Payment Expert to join our Payments Excellence Lab, based in Belgium with client-site engagements. You will drive improvements across international and FX payments, embedding best practices in cross-border operations and automation.

As a Keystone Solutions consultant, you will travel to Paris occasionally, work 50% on-site and 50% remotely, and collaborate with stakeholders to raise speed, accuracy, and STP in the payment lifecycle.

Qualifications

• Master's degree or equivalent experience.
• 5+ years in international payments and process analysis.
• Experience with process modelling and change management.

Responsibilities

• Act as a Senior Payment Expert within the Payment Excellence Lab, embedded in the CMPS organization.
• Address root causes of inefficiencies in international and FX payments, orchestrate cross-border collaboration, and pioneer innovative solutions.
• Lead initiatives to streamline payment flows from pre-validation to post-processing.
• Embed AI-driven improvements to speed, accuracy, and straight-through processed (STP).

Skills

Process modelling

MS Office

Data analytics

IT architecture understanding

Project management

AI experience

Workflow optimization

Education

Master's degree or equivalent experience

Tools

Flowchart tools

Job description

Mission Overview

The Process Expert - Payments role is a consultancy mission at a client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to elevate payment operations and drive industry leadership.

Responsibilities

• Act as a Senior Payment Expert within the Payment Excellence Lab, embedded in the Cash Management Products and Servicing (CMPS) organization.
• Address root causes of inefficiencies in international and FX payments, orchestrate seamless cross-border collaboration, and pioneer innovative solutions (process, technology, or AI-driven) to set new standards in speed, accuracy, and client satisfaction.
• Play a central role in the Payment Excellence Cash Management trajectory, collaborating with stakeholders to streamline payment flows from pre-validation to post-processing.
• Ensure on-time, in-scope delivery, eliminate friction, embed operational excellence, and potentially integrate AI to make every stage of the payment lifecycle faster, more transparent, and straight-through processed (STP).

Language Requirements

• French: Mandatory, strong written and spoken communication skills.
• English: Mandatory, strong written and spoken communication skills.
• Dutch: Strong written and spoken communication skills.

Education

• Master's degree or equivalent experience.

Certification

• Mandatory: Proven track record in international payments (minimum 5 years), business and process analysis, and change management.

Travel

• Occasional travel to Paris.

Telework

• Expectation: 50% on site and 50% homeworking.

Required Experience / Knowledge

• At least 5 years of relevant experience.

Technical Experience

• Mandatory: Experience with process modelling tools and creation of flow charts, expertise in MS Office/data analytics, good understanding of IT architecture, knowledge of project management principles.
• Preferable: AI experience in the domain of international payment end-to-end flow, knowledge of relevant organizational cultures.

Business Experience

• Mandatory: Good understanding of workflow processes, experience with project management, knowledge of methods and techniques of process improvement, in-depth knowledge of international payment flows from initiator to final beneficiary.
• Preferable: Experience in cooperating with front-to-back teams and IT/AI teams.

Soft Skills

• Structured approach
• Spontaneous sharing and facilitating knowledge & change
• Negotiation skills
• Team spirit and persuasion skills
• Transversal and lateral thinking; conceptual
• Able to work independently, though always aligned with stakeholders
• Quality-minded and eye for detail
• Positive attitude and pragmatism; problem solver
• Analytical mind – conceptual thinking
• Goal-oriented
• Open to change / flexible
• Team player

Keystone Solutions Advantages

• Consultancy Nature: You will work on-site as a consultant, representing Keystone Solutions and delivering value to diverse client environments.
• Dynamic Projects: Experience a variety of challenges and projects across different industries and organizations.
• Turbo-Charged Learning: Benefit from continuous professional development and broad learning experiences, expanding your expertise and skills.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth, offering opportunities to advance within a dynamic consultancy framework.
• Values: As a K-Stone, you bring core values to every engagement, ensuring excellence, integrity, and impact in all client missions.