Business Analyst Financial Security Consultant

Keystone Solutions; Brussel Hoofdstad; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Consultancy mission

On-site client work

Continuous professional development

Career growth

Job summary

Keystone Solutions seeks a Business Analyst focusing on Financial Security at client Brussels site. You will analyze KYC/KYI/AML processes, map AS-IS, design TO-BE operating models, identify bottlenecks, and drive improvements in a hybrid on-site / homeworking setup.

You will coordinate with local teams and a central Delivery Center, develop work instructions and training content, and support PMO activities across transformation initiatives. Fluency in English and French/Dutch is required.

Qualifications

• Bachelor or Master degree is required.
• Strong working knowledge of MS Office.
• Familiarity with various IT tools.
• Procedure writing is preferable.
• Strong communicator, diplomatic, and customer-oriented.
• Able to work independently.
• Stress resistant and flexible.
• Problem-solver.
• Accuracy and precision, quality-minded.
• Fluent in English.
• Native in French or Dutch (one of the two languages is needed).
• 50% on-site & 50% homeworking expected.

Responsibilities

• Analyse and document existing KYC, KYI, AML, and Transaction Monitoring processes, workflows, and procedures.
• Map AS-IS processes and contribute to TO-BE processes and target operating models.
• Identify operational pain points, inefficiencies, bottlenecks, duplication, and control gaps.
• Perform root-cause analysis to understand issues.
• Translate problems into clear problem statements with impact and causes.
• Develop and assess practical solution proposals with benefits, requirements, dependencies, and risks.
• Provide recommendations on process improvements and support stakeholders through implementation.
• Challenge existing ways of working and identify opportunities to simplify, streamline, automate, or redesign activities while maintaining standards.
• Support implementation of solutions and follow-up until improvements are delivered.
• Translate new KYC policies into operational processes.
• Standardise Financial Security activities and documentation.
• Assist transition of activities to a central Delivery Center.
• Coordinate knowledge transfer between local teams and the Delivery Center.
• Assess standardisation and maturity before transition.
• Develop Work Instructions, documentation, training materials, onboarding content, and guidance.
• Capture operational knowledge with SMEs and translate into sustainable processes.
• Support training, onboarding, and knowledge-sharing sessions.
• Provide PMO support across transformation initiatives and track milestones, risks, and dependencies.
• Coordinate with stakeholders to ensure action follow-up.
• Translate meetings into action plans and deliverables.
• Prepare management presentations, dashboards, and decision-support materials.
• Monitor KPIs and transformation indicators to identify trends and improvements.
• Support implementation of new tools, workflows, and solutions.
• Identify opportunities to reduce manual workloads and improve Excel/BI usage.
• Support Change Management activities and adoption of new ways of working.
• Ensure changes are embedded in processes and documentation.
• Contribute to a continuous improvement culture.
• Support ad hoc Financial Security transformation and regulatory priorities.

Skills

MS Office

Communication

Independent work

Problem solving

Attention to detail

Stress resistance

English fluency

French or Dutch native

Diplomacy / customer-oriented

Education

Bachelor or Master degree

Tools

Various IT tools

Job description

Mission Overview:

The client is seeking a Business Analyst Financial Security for a consultancy mission at their Brussels site, representing Keystone Solutions. As a Keystone Solutions consultant, you will work on-site with the client, delivering expertise and value through our consultancy model.

Mission Context:

The Financial Security department is undergoing a major transformation, driven by evolving KYC, KYI, and AML requirements, new policies, operational efficiency goals, and organizational changes. Activities and processes will be reviewed, simplified, and standardized, with selected tasks transitioning to a central Delivery Center. This requires process documentation, operational readiness, knowledge transfer, and coordination between local teams and the Delivery Center. New KYC requirements will also require adaptations to the operating model, processes, controls, and ways of working.

Responsibilities:

• Analyse and document existing KYC, KYI, AML, and Transaction Monitoring processes, workflows, and procedures.
• Map AS-IS processes and contribute to the definition, design, and implementation of TO-BE processes and target operating models.
• Identify operational pain points, inefficiencies, bottlenecks, unnecessary manual activities, duplication, and control gaps.
• Perform root-cause analysis to understand why operational issues occur.
• Translate identified problems into clear and structured problem statements, including operational impact, affected stakeholders, and underlying causes.
• Develop and assess practical solution proposals to address operational issues, including benefits, requirements, dependencies, and risks.
• Provide recommendations on process improvements and support stakeholders from problem identification to implementation.
• Challenge existing ways of working and proactively identify opportunities to simplify, streamline, automate, or redesign activities while maintaining Financial Security and control standards.
• Support the implementation of agreed solutions and ensure appropriate follow-up until operational improvement is delivered.
• Support the implementation of new or updated KYC policies, procedures, and regulatory requirements, translating them into practical operational processes.
• Contribute to the standardisation and harmonisation of Financial Security activities, including templates, workflows, controls, guidance, and reporting.
• Support the preparation and transition of selected activities to a centralised Delivery Center.
• Coordinate and support knowledge transfer activities between local teams and the Delivery Center.
• Assess whether processes are sufficiently standardised, documented, and operationally mature before transition.
• Develop and maintain Work Instructions, process documentation, training materials, onboarding content, and operational guidance.
• Work closely with operational teams and Subject Matter Experts to capture operational knowledge and translate it into clear, structured, and sustainable processes and documentation.
• Support the preparation and delivery of training, onboarding, and knowledge-sharing sessions.
• Provide PMO support across Financial Security transformation initiatives, including planning, action tracking, milestone monitoring, dependency management, risk and issue follow-up, and reporting.
• Coordinate with stakeholders across Financial Security, Compliance, Permanent Control, Business, Business Support, IT, and other relevant functions to ensure follow-up and implementation of actions.
• Translate meetings, operational discussions, and stakeholder requirements into clear action plans, business requirements, process documentation, and deliverables.
• Prepare structured management presentations, status updates, dashboards, analyses, and decision-support materials.
• Monitor operational KPIs and transformation indicators, identify trends, and use data to highlight operational issues and improvement opportunities.
• Support the implementation and follow-up of new tools, workflows, and operational solutions.
• Identify opportunities to reduce manual workload and improve the use of Excel, reporting solutions, and existing systems.
• Support Change Management activities, including impact assessments, stakeholder coordination, communication, implementation follow-up, and adoption of new ways of working.
• Ensure that implemented changes are properly embedded within operational teams and reflected in relevant processes, procedures, and documentation.
• Contribute to the development of a continuous improvement culture, encouraging teams to challenge existing processes and identify more efficient ways of working.
• Support ad hoc Financial Security transformation, Business Analysis, and operational excellence initiatives as business and regulatory priorities evolve.

Requirements:

• Bachelor or Master degree.
• At least 1 year of experience as a Business Analyst.
• Strong working knowledge of MS Office.
• Familiarity with various IT tools.
• Procedure writing (preferable).
• Strong interest in finance and banking (products) (preferable).
• Strong communicator, diplomatic, and customer-oriented.
• Able to work independently.
• Stress resistant and flexible.
• Problem-solver.
• Accuracy and precision, quality-minded.
• Fluent in English.
• Native in French or Dutch (one of the two languages is needed).
• 50% on-site & 50% homeworking expected.

Keystone Solutions Advantages:

• Consultancy mission: You will be part of Keystone Solutions, working on-site with the client and representing our values and expertise.
• Dynamic projects: Experience a diversity of challenges across various client environments, broadening your professional horizons.
• Turbo-charged learning: Benefit from continuous professional development and broad learning experiences as a consultant.
• Skyrocketing ambition: Keystone Solutions is committed to your career growth within our consultancy framework.
• Values: Being a K-Stone means bringing core values to every engagement, ensuring excellence and integrity in all missions.