The mission consists of designing, improving, and managing end-to-end business processes related to international payments, ensuring alignment between business needs, technology, and operational execution.
The role focuses on analyzing, optimizing, and documenting processes, while supporting change initiatives and ensuring compliance with internal and external requirements.
Beyond process engineering, the objective is to enhance efficiency, customer satisfaction, and risk control, while contributing to Agile delivery and continuous improvement.
The goal is to enable the organization to improve operational performance, streamline payment processes, and ensure robust and compliant process execution within a dynamic and evolving environment.
Key Responsibilities
- Process Design and Optimization
- Process Monitoring and Governance
- Documentation and Standardization
- Change Management and Implementation
- Collaboration and Stakeholder Management
- Agile Delivery Contribution
Required profile.
Required Expertise
- End-to-end process analysis and design (Advanced, current experience)
- Process optimization and continuous improvement (Advanced, current experience)
- Change management and implementation support (Advanced, current experience)
- Stakeholder collaboration (Business & IT) (Advanced, current experience)
- Process documentation and standardization (Advanced, current experience)
- Agile ways of working (squad-based delivery) (Advanced, current experience)
Experience
- At least 2+ years of relevant experience in process engineering or analysis
- Proven experience in process analysis and change management
Technical Expertise
Mandatory
- Experience with process modelling tools and flowchart creation
- Strong ability to structure and document end-to-end processes
Preferred
- Experience with SharePoint
Business Knowledge
Mandatory
- Knowledge of process improvement methodologies
- Understanding of risk management and control frameworks
- Affinity with testing and preparing demos
Preferred
- Knowledge of payments and international payment processes
Education
- Bachelor’s or Master’s degree (or equivalent experience)
Languages
- French or Dutch – Fluent (at least one required)
- English – Strong written and spoken proficiency
We are always on the lookout for talented people to enrich our culture and growing family.