Order To Cash German and English

Michael Page; Nijvel; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

Michael Page is seeking an Order To Cash specialist in Nivelles to manage customer service activities linked to the order-to-cash process within the Retail FMCG sector. Fluency in German and English is required to communicate with customers and internal teams.

You will process orders, resolve queries, liaise with Sales, Logistics and Finance, and ensure records are accurate. This role focuses on delivering clear information and timely order completion for a reliable customer service process in

Qualifications

• Fluency in German and English for customer interactions.
• Experience in customer service in retail or FMCG is preferred.
• Ability to liaise with sales, logistics and finance teams.

Responsabilités

• Process customer orders accurately and keep order information up to date
• Handle customer service queries in German and English, providing clear information on orders
• Follow orders through the order-to-cash process to support timely completion
• Liaise with sales, logistics and finance departments
• Coordinate order-related information with relevant internal contacts
• Check customer and order details to help maintain accurate records
• Resolve routine order issues and communicate updates to customers
• Maintain clear documentation of customer contacts and order actions
• Contribute to a reliable customer service process for the Retail business

Connaissances

German language

English language

Customer service

Description du poste

As an Order To Cash German And English in Nivelles, you will manage customer service activities linked to the order-to-cash process within the Retail industry. You will help ensure customer orders are handled clearly and efficiently in German and English.

Client Details

Our client is a family business operating since many years in the FMCG non Food Sector.

They are located in the Walloon Brabant region.

Description

As an Order To Cash German And English your responsibilities are:

• Process customer orders accurately and keep order information up to date
• Handle customer service queries in German and English, providing clear information on orders
• Follow orders through the order-to-cash process to support timely completion
• Liaise with sales, logistics and finance departments
• Coordinate order-related information with relevant internal contacts
• Check customer and order details to help maintain accurate records
• Resolve routine order issues and communicate updates to customers
• Maintain clear documentation of customer contacts and order actions
• Contribute to a reliable customer service process for the Retail business