Onsite IT Support Technician — 1st & 2nd Level

EVERIENCE; Brussel Hoofdstad; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A consulting group for digital services is seeking an Onsite Technician to provide first and second level support, particularly for workstations and mobile devices. Applicants should have 2-5 years of IT support experience and a good technical understanding of workplace environments. Fluency in English and Dutch is required, and knowledge of French is a plus. This permanent position offers an engaging work environment with opportunities for personal and professional growth.

Qualifications

• 2-5 years of IT support experience in a large enterprise environment.
• Fluent in English and Dutch; French is a plus.
• Experience in incident and request processing (ITIL).

Responsabilités

• Assist clients with first and second level support on workstations.
• Provide support for hardware/software incidents.
• Monitor and report on the production environment.

Connaissances

Good technical knowledge of workplace environment

Positive customer service attitude

Organized and pragmatic approach

Fluent in English and Dutch

Basic knowledge of Apple environment

Description du poste

A consulting group for digital services is seeking an Onsite Technician to provide first and second level support, particularly for workstations and mobile devices. Applicants should have 2-5 years of IT support experience and a good technical understanding of workplace environments. Fluency in English and Dutch is required, and knowledge of French is a plus. This permanent position offers an engaging work environment with opportunities for personal and professional growth.