Onsite IT Infrastructure & Networking Engineer

Pauwels Consulting; Zedelgem; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Pauwels Consulting is seeking a hands-on Infrastructure & Support Engineer to provide critical IT services at a large-scale production site in Zedelgem, Belgium. You will bridge local operations with remote teams, handling network, server, and security activities while supporting OT environments and meeting room technologies.

The role requires strong documentation, incident management, and the ability to stay calm under pressure during production-impacting events.

Qualifications

• Hands-on IT infrastructure troubleshooting and end-user support experience.
• Knowledge of IP, DNS, Wi‑Fi, VLAN, and Cisco switching concepts.
• Proficiency with Windows environments, Active Directory, Entra ID, Microsoft 365, and SSO/MFA.
• Strong documentation and knowledge-management skills.
• Ability to stay calm and prioritize during production-impacting incidents.
• Fluent in Dutch and English.

Responsabilités

• Act as the local technical representative for remote infrastructure teams across network, server, and security.
• Resolve complex networking and infrastructure incidents involving IP, DNS, Wi‑Fi, VLAN, and Cisco switching.
• Support OT and shopfloor environments including PLC connectivity, IoT devices, and industrial scanners.
• Manage meeting room technologies and coordinate hardware maintenance and firmware updates.
• Maintain comprehensive technical documentation for disaster recovery, backup procedures and knowledge-base systems.
• Coordinate with stakeholders and external service providers to drive high-priority production issues to resolution.

Connaissances

IT incident management

End-user support

Documentation

Calm under pressure

Bilingual Dutch/English

Formation

Bachelor/Technical degree in IT

Outils

Zebra scanners

ServiceNow

Cisco switches

Active Directory

Entra ID

Microsoft 365

SSO/MFA

Windows

Description du poste

Pauwels Consulting is seeking a hands-on Infrastructure & Support Engineer to provide critical IT services at a large-scale production site in Zedelgem, Belgium. You will bridge local operations with remote teams, handling network, server, and security activities while supporting OT environments and meeting room technologies.

The role requires strong documentation, incident management, and the ability to stay calm under pressure during production-impacting events.