Onsite Infrastructure & Network Support Engineer

Stefanini EMEA; Zedelgem; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Stefanini Group is seeking a hands-on Infrastructure Support Engineer to provide local IT support in Zedelgem, Belgium. You will bridge on-site operations with remote infrastructure teams, handling network, server, security, and meeting room tech across OT and IT environments.

The role requires strong troubleshooting, vendor coordination, and documentation. On-site, five days a week, with occasional travel to nearby locations. Fluent Dutch and English are essential.

Qualifications

• Broad hands-on IT infrastructure and support experience across end-user and infrastructure troubleshooting.
• Strong networking fundamentals including IP/DNS/Wi‑Fi/VLANs and firewall troubleshooting.
• Practical Windows/Microsoft knowledge: Active Directory, M365, SSO/CA concepts, endpoint troubleshooting.
• Documentation and knowledge-management skills.
• Excellent communication to work with remote teams and local operations; calm under production issues.

Responsabilités

• Act as local hands & eyes for remote infrastructure teams covering network, server, security, and application support.
• Assist central teams with networking and infrastructure issues (IP, DNS, Wi‑Fi, VLANs, firewalls, RDP, SMB).
• Provide hands-on support to the local IT team in Zedelgem for incident management.
• Support OT/shopfloor environments and meeting room technologies with vendor coordination.
• Document and update IP docs, troubleshooting procedures, DR/backup notes, and knowledge bases.
• Coordinate with stakeholders and vendors to drive issues to resolution when responsibilities are unclear.

Connaissances

Networking fundamentals

Windows/Microsoft

Documentation

Communication

Dutch

English

Outils

ServiceNow

Description du poste

Stefanini Group is seeking a hands-on Infrastructure Support Engineer to provide local IT support in Zedelgem, Belgium. You will bridge on-site operations with remote infrastructure teams, handling network, server, security, and meeting room tech across OT and IT environments.

The role requires strong troubleshooting, vendor coordination, and documentation. On-site, five days a week, with occasional travel to nearby locations. Fluent Dutch and English are essential.