Onsite Infrastructure & IT Support Engineer

Stefanini NV; Zedelgem; Sur place; EUR 54 000 - 78 000; Plein temps

Résumé du poste

Stefanini NV in Belgium seeks an Infrastructure & Support Engineer to deliver hands-on local IT support and hands & eyes services for remote infrastructure teams at the Zedelgem site.

The role covers end-user support (1st-3rd line), infrastructure management, networking, server support, and on-site tech for OT, IoT, and meeting room technologies. A versatile IT generalist with strong troubleshooting and coordination skills is ideal.

Qualifications

• Versatile IT generalist with strong troubleshooting and networking skills.
• Experience providing local end-user and infrastructure support.
• Ability to coordinate with remote IT teams, vendors and stakeholders.

Responsabilités

• Act as local hands & eyes for remote infrastructure teams including network, server, security and application support.
• Assist central teams with networking and infrastructure issues (IP, DNS, Wi-Fi, VLANs, Cisco concepts, firewalls, RDP, SMB).
• Provide hands-on support to the local IT team in Zedelgem for problem and incident management.
• Support OT/shopfloor environments and plant applications with cross-team involvement.
• Support meeting room technologies (Poly, Logitech, Barco, Teams Rooms) and related firmware/network checks.
• Maintain and improve IP docs, troubleshooting procedures, DR/backup notes, and knowledge bases.
• Coordinate with business stakeholders, vendors, central IT, NPO/service providers and local plant teams to drive issues to resolution.

Connaissances

IT generalist

Networking knowledge

Troubleshooting

Documentation

Vendor coordination

Outils

Cisco switching

Firewalls

RDP

SMB

Wi‑Fi

Poly

Logitech

Barco

Teams Rooms

Description du poste

Stefanini NV in Belgium seeks an Infrastructure & Support Engineer to deliver hands-on local IT support and hands & eyes services for remote infrastructure teams at the Zedelgem site.

The role covers end-user support (1st-3rd line), infrastructure management, networking, server support, and on-site tech for OT, IoT, and meeting room technologies. A versatile IT generalist with strong troubleshooting and coordination skills is ideal.