Night Front Desk Auditor & Manager on Duty

Brusselshotelsassociation; Brussel Hoofdstad; On-site; EUR 28,983 - 34,716; Full time

Benefits offered by this job

Continuous IHG training

Career advancement opportunities

Dynamic work environment with a passionate team

Job summary

A leading hotel franchise in Brussels is seeking a Front Office Night Auditor for a replacement contract. This role focuses on providing exceptional customer service to guests, managing check-ins and complaints, and handling financial reports. Candidates should be dynamic and service-oriented, eager to support guests’ needs and ensure a pleasant stay. Competitive salary of €17.33 per hour and various benefits included.

Qualifications

• Dynamic and service-oriented individuals preferred.
• Ability to handle guest complaints effectively.
• Familiarity with financial reports and auditing processes.

Responsibilities

• Assist guests with check-ins and requests during night shifts.
• Act as Manager on Duty in the absence of management.
• Perform audits and prepare financial reports.

Skills

Customer service

Problem-solving

Cash management

Communication

Job description

A leading hotel franchise in Brussels is seeking a Front Office Night Auditor for a replacement contract. This role focuses on providing exceptional customer service to guests, managing check-ins and complaints, and handling financial reports. Candidates should be dynamic and service-oriented, eager to support guests’ needs and ensure a pleasant stay. Competitive salary of €17.33 per hour and various benefits included.