Night Auditor — Front Desk Overnight Specialist

Minor Hotels; West-Vlaanderen; Hybrid; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Complimentary overnight stay for you &

Meal vouchers 10€ per working day

Employee rate from €36/night incl.早餐

Friends & Family rate up to 25–30%

Training programs and career growth

Staff events and recognition

Employee Benefits Portal

Refer-A-Friend bonus

Job summary

Minor Hotels Europe & Americas is seeking a Night Auditor (m/f/d) for NH Brugge, a full-time role in Bruges. You will balance accounts, manage front desk tasks, arrange wake-up calls and concierge services, and handle guest requests. The role requires English proficiency and a customer-centered mindset.

You will join a team at NH Hotels, renowned for service and hospitality. Training, internal growth opportunities, and employee benefits are offered across Minor Hotels’ portfolio.

Qualifications

• Experience in front desk/night audit or similar hospitality roles.
• Proficiency in English; another language is preferred.
• Strong customer orientation and professional attitude.

Responsibilities

• Balance accounts from day shift.
• Manage front desk activities and guest check-ins/outs.
• Schedule wake-up calls and concierge activities according to guest preferences.
• Handle requests and complaints, directing other departments as needed.
• Create invoices, bills and checks for vendors, employees and contractors.
• Maintain and update official role documentation.
• Ensure end-of-day activities are completed across all departments.
• Answer calls and inquiries about potential bookings.

Skills

Night audit experience

English fluency

Second language

Customer service orientation

Teamwork

Time flexibility

Education

High school diploma or equivalent

Hotel/Tourism degree

Tools

Microsoft Office

Internet

Database

Hospitality software

Job description

Minor Hotels Europe & Americas is seeking a Night Auditor (m/f/d) for NH Brugge, a full-time role in Bruges. You will balance accounts, manage front desk tasks, arrange wake-up calls and concierge services, and handle guest requests. The role requires English proficiency and a customer-centered mindset.

You will join a team at NH Hotels, renowned for service and hospitality. Training, internal growth opportunities, and employee benefits are offered across Minor Hotels’ portfolio.