Global 24/7 Multilingual Customer Support Coordinator

Volvo Trucks

Gent

Sur place

EUR 35 000 - 45 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive salary

Meal vouchers

Transport costs

Shift allowance

Well-being services

On-site restaurant

Growth opportunities

Good work-life balance

International environment

Relocation support

Résumé du poste

Volvo Trucks is looking for a dedicated customer support professional in Gent, Belgium. You'll utilize your language skills to assist customers during international breakdowns, ensuring they receive exceptional service through effective communication and problem-solving.

Your proactive and collaborative mindset will be essential as you work within a 24/7 operation across Europe and South Africa. Join us and help shape sustainable transportation solutions while enjoying a competitive salary and an international working environment.

Qualifications

Commitment to providing the best possible service and solutions.
Ability to adapt communication to ensure customer comfort.
Creative problem-solving skills in challenging situations.
Willingness to support team members and contribute positively.
Eagerness to learn and develop new skills.
Open to shift work and providing 24/7 service.

Responsabilités

Support customers with international breakdowns and take ownership of the situation.
Maintain communication with dealers and update customers on repairs.
Approach problem-solving creatively and proactively.
Collaborate within a 24/7 operation across multiple locations.