Dutch & German Multilingual Customer Service Coordinator

AB Volvo; Oostakker; Sur place; EUR 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Restaurant on site

Relocation support

Good work life balance

International environment

Career growth opportunities

Résumé du poste

AB Volvo in Oostakker seeks a Customer Service Coordinator fluent in Dutch and German to support customers with international breakdowns and coordinate with dealers to provide timely updates. The role emphasizes proactive communication, problem solving, and teamwork in a 24/7 environment.

You will work with a diverse, global team and use your language skills (English, Dutch, German) to deliver exceptional service, with relocation support and opportunities for growth in a multinational setting.

Qualifications

• Customer-focused with a dedication to high-quality service.
• Clear communicator, adaptable to each customer and situation.
• Teamwork and collaboration are fundamental.
• Proactive problem solving and creative thinking to support customers.

Responsabilités

• Support customers with international breakdowns in Dutch and German.
• Maintain regular dialogue with dealers and update the customer on progress.
• Provide round-the-clock service through shift-work.
• Collaborate with a global team to ensure optimal customer experience.

Connaissances

Customer service

Communication

Teamwork

Problem solving

Dutch language

German language

English language

Description du poste

AB Volvo in Oostakker seeks a Customer Service Coordinator fluent in Dutch and German to support customers with international breakdowns and coordinate with dealers to provide timely updates. The role emphasizes proactive communication, problem solving, and teamwork in a 24/7 environment.

You will work with a diverse, global team and use your language skills (English, Dutch, German) to deliver exceptional service, with relocation support and opportunities for growth in a multinational setting.