Global Multilingual Support Specialist

Volvo Trucks; Gent; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Meal vouchers

Well-being services

On-site restaurant

Growth opportunities

Support in relocation

Résumé du poste

Volvo Trucks in Ghent is looking for a Multilingual Advisor focused on customer support for international breakdowns. You'll work in a dynamic environment with a diverse team and will be responsible for ensuring customer satisfaction by solving problems creatively.

This role requires fluency in English, Czech, and Polish, as well as strong communication skills. Benefits include a competitive salary with meal vouchers, well-being services, and growth opportunities.

Qualifications

• Customer focused, always striving for the best service.
• Confident communicator, adapting style to each customer.
• Creative and proactive problem-solving skills.
• Ability to work in a team environment.
• Open to learning and developing skills.
• Willing to work in shifts.

Responsabilités

• Support customers with international breakdowns.
• Communicate with dealers and update customers.
• Take creative approaches to problem-solving.
• Collaborate with team members.

Connaissances

Customer focused

Confident communicator

Problem solving mindset

Team player

Fluent in English

Fluent in Czech

Fluent in Polish

Description du poste

Volvo Trucks in Ghent is looking for a Multilingual Advisor focused on customer support for international breakdowns. You'll work in a dynamic environment with a diverse team and will be responsible for ensuring customer satisfaction by solving problems creatively.

This role requires fluency in English, Czech, and Polish, as well as strong communication skills. Benefits include a competitive salary with meal vouchers, well-being services, and growth opportunities.