Local Key Account Manager IFF - Outside Sales

CMA CGM; Antwerpen; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

CMA CGM Belgium is seeking a Local Key Account Manager - Outside Sales to strengthen our GA/IFF Sales team within the Commercial Department. You will manage and grow a dedicated customer portfolio, drive volumes, and promote CMA CGM’s full product portfolio.

Fluent in Dutch and English is mandatory, French is a strong asset. You will work closely with Trade Teams, ensure timely filings, and build long-term relationships with key accounts to improve loyalty and revenue.

Qualifications

• Fluent in Dutch and English; French is a strong asset.
• Strong negotiation and communication skills with a customer-centric mindset.
• Ability to manage a portfolio of key accounts and build long-term relationships.
• Pro-active and able to work independently and in a team.
• Valid driver's license.

Responsabilités

• Full commercial responsibility for a portfolio of key accounts.
• Grow volumes and diversify business through existing and new clients.
• Maintain opportunities, quotes, and follow up with sales support.
• Ensure competitive rates and regulatory filing when needed.
• Promote CMA CGM products including intermodal and digital solutions.
• Build strong relationships and ensure timely payments.

Connaissances

Dutch language

English language

French (asset)

Negotiation skills

Communication skills

Customer focus

Driver's license

Outils

CRM software

MS Office

CMA CGM systems

Description du poste

As part of its continued growth, CMA CGM Belgium is looking for a Local Key Account Manager - Outside Sales to strengthen our GA/IFF Sales team within the Commercial Department.

ABOUT THE ROLE

As LKAM – Outside Sales, you represent CMA CGM in the market, you manage and grow a dedicated customer portfolio in line with the Agency Business Plan and commercial strategy.
Your mission is to increase volumes, diversify business, and enhance customer experience while actively promoting CMA CGM’s image, values, and full product portfolio.

Key responsibilities of the LKAM - Outside Sales :

• Full commercial responsibility for a portfolio of key accounts, including volume growth on focus trades.
• Actively grow business through a balanced approach of customer development and acquiring new business, following pre-defined KPI’s.
• Pro-actively call and perform regular customer visits and translate market insights into new opportunities in a dynamic and changing market.
• Ensure competitive valid rates with an accurate and timely filing via FMC, AQUA and/or LARA in compliance with regulatory and internal requirements.
• Manage and overview quotations, tenders, and follow up through effective daily workflow management together with your sales support.
• Identify market opportunities, develop market share, leads and contribute competitive intelligence aligned with commercial strategy.
• Define sales targets for each account with clear action plans and ensure alignment and good communication with the Trade Teams: HO, local and internal stakeholders.
• Promote and sell the full CMA CGM product portfolio, including maritime, value added services, ACT+, intermodal & our digital solutions via our SPOT ON platform.
• Build strong, long term customer relationships to increase loyalty and performance
• Ensure valid credit agreements, high invoice accuracy, timely payments.
• Act as an ambassador for non-controlled volumes that are assigned to your portfolio.
• Fluent in Dutch and English is mandatory, French is a strong asset
• Strong negotiation and communication skills with a customer centric mindset
• Result driven and resilient in a fast-changing, high-pressure environment
• Knowledge of CMA CGM products, CRM software, MS Office and internal CMA-CGM systems
• Have a pro-active mindset and manage priorities.
• Able to work both independently and in a team, with a strong administrative accuracy
• Solutions driven with a high commitment to deliver an excellent customer experience
• Driver's license

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.