Local Key Account Manager IFF - Outside Sales

American President Lines; Antwerpen; Sur place; EUR 55 000 - 90 000; Plein temps

Avantages offerts par ce poste

Group pension & life insurance

Medical insurance (ambulatory)

Annual performance bonus

Hospitalization insurance

Bicycle leasing

Employee Assistance Program

Access to 3000+ learning resources

Résumé du poste

CMA CGM Belgium is seeking a Local Key Account Manager - Outside Sales in Antwerp to manage and grow a dedicated customer portfolio. You’ll promote the CMA CGM product range, secure competitive rates, and maintain long-term customer relationships.

You will Engage with trade teams, prepare quotations, and drive volumes for focused trades while delivering excellent customer experience in a fast-paced environment.

Qualifications

• Fluent in Dutch and English is mandatory.
• French is a strong asset.
• Strong negotiation and communication skills with a customer-centric mindset.
• Ability to work independently and in a team with administrative accuracy.

Responsabilités

• Manage a portfolio of key accounts and grow volumes on focus trades.
• Call and visit customers regularly; translate insights into opportunities.
• File competitive rates accurately via FMC/AQUA/LARA per regulations.
• Oversee quotations, tenders, and follow up with sales support.
• Define sales targets and align with Trade Teams and stakeholders.
• Promote CMA CGM products including intermodal and digital solutions.

Connaissances

Dutch fluency

English fluency

French (asset)

Negotiation skills

Communication skills

Administrative accuracy

Outils

CRM software

MS Office

CMA CGM systems

Description du poste

Local Key Account Manager IFF - Outside Sales

CMA CGM Belgium is located in Antwerp, we offer the opportunity to be part of one of the world leaders in shipping. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

Jump Aboard for #betterways

We endeavour for Better Ways in everything we do our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in.

Build your career in shipping and logistics, apply today join tomorrow!

As part of its continued growth, CMA CGM Belgium is looking for a Local Key Account Manager - Outside Sales to strengthen our GA/IFF Sales team within the Commercial Department.

ABOUT THE ROLE

As LKAM – Outside Sales, you represent CMA CGM in the market, you manage and grow a dedicated customer portfolio in line with the Agency Business Plan and commercial strategy.
Your mission is to increase volumes, diversify business, and enhance customer experience while actively promoting CMA CGM’s image, values, and full product portfolio.

Key responsibilities of the LKAM - Outside Sales :

• Full commercial responsibility for a portfolio of key accounts, including volume growth on focus trades.
• Actively grow business through a balanced approach of customer development and acquiring new business, following pre-defined KPI’s.
• Pro-actively call and perform regular customer visits and translate market insights into new opportunities in a dynamic and changing market.
• Ensure competitive valid rates with an accurate and timely filing via FMC, AQUA and/or LARA in compliance with regulatory and internal requirements.
• Manage and overview quotations, tenders, and follow up through effective daily workflow management together with your sales support.
• Identify market opportunities, develop market share, leads and contribute competitive intelligence aligned with commercial strategy.
• Define sales targets for each account with clear action plans and ensure alignment and good communication with the Trade Teams: HO, local and internal stakeholders.
• Promote and sell the full CMA CGM product portfolio, including maritime, value added services, ACT+, intermodal & our digital solutions via our SPOT ON platform.
• Build strong, long term customer relationships to increase loyalty and performance
• Ensure valid credit agreements, high invoice accuracy, timely payments.
• Act as an ambassador for non-controlled volumes that are assigned to your portfolio.
• Fluent in Dutch and English is mandatory, French is a strong asset
• Strong negotiation and communication skills with a customer centric mindset
• Result driven and resilient in a fast-changing, high-pressure environment
• Knowledge of CMA CGM products, CRM software, MS Office and internal CMA-CGM systems
• Have a pro-active mindset and manage priorities.
• Able to work both independently and in a team, with a strong administrative accuracy
• Solutions driven with a high commitment to deliver an excellent customer experience
• Driver's license

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

As part of our Employee Experience offering, CMA CGM Belgium offers a number of perks including:

• Group insurance for pension, life and invalidity
• Ambulatory medical insurance and dental plan
• Annual performance bonus subject to personal and company performance
• Hospitalization insurance; free for employees, partner and children
• Possibility to make use of bicyle leasing
• Employee Assistance Programma via Lyra
• Access to 3000+ learning resources and courses
  

Come and find your better way with us! We rise in motion...

Applying for this role is only possible in case you are a Belgium residents therefor living and working in Belgium. Or in the case you have a valid working permit for Belgium.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities.