Laboratory IT Support & Projects Engineer

Yechte; Brussel; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Yechte is seeking an experienced Laboratory IT Support professional to provide first-line and advanced IT assistance for lab systems, workstations, and instruments. You will troubleshoot diverse issues, coordinate with global teams, and support new IT solutions while maintaining security and compliance.

The role emphasizes onsite lab support, collaboration with vendors, and continuous service improvement in a regulated environment. Fluency in Dutch and English is required.

Qualifications

• Proven experience in IT support or system administration.
• Experience participating in technical projects and coordinating activities across multiple stakeholders.
• Strong customer-service orientation with excellent communication and interpersonal skills.
• Ability to provide hands-on onsite support in laboratory environments.
• Fluent in Dutch (spoken/written) and English (spoken/written).

Responsabilités

• Provide first-line and advanced technical support for laboratory IT systems, workstations, instruments, and infrastructure.
• Troubleshoot hardware, software, OS, and network issues in laboratory environments.
• Coordinate with global support teams, vendors, and internal stakeholders to resolve complex issues.
• Participate in planning, deployment, and support of new Lab IT solutions and infrastructure projects.
• Apply cybersecurity policies and ensure compliance with security standards in lab environments.

Connaissances

IT support

System administration

Project coordination

Customer service

Onsite support

Windows OS

Linux OS

Windows Server

TCP/IP

DNS/DHCP

Active Directory

Endpoint management

Security basics

Vulnerability management

Formation

Bachelor's degree in Information Technology, Computer Science, Engineering

Outils

Active Directory

Windows Server

DNS

DHCP

Description du poste

Yechte is seeking an experienced Laboratory IT Support professional to provide first-line and advanced IT assistance for lab systems, workstations, and instruments. You will troubleshoot diverse issues, coordinate with global teams, and support new IT solutions while maintaining security and compliance.

The role emphasizes onsite lab support, collaboration with vendors, and continuous service improvement in a regulated environment. Fluency in Dutch and English is required.