Key account Manager

Securitas NV; Brussel Hoofdstad; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Securitas NV is seeking a seasoned Key Account Manager to lead the full sales cycle with existing clients and pursue new business within Belgium. You will translate complex security and ICT needs into tailored technology solutions, collaborating with consultants and project teams for seamless delivery.

Based in Diegem, you will travel frequently to client sites across Belgium, maintaining strong relationships and driving revenue growth through strategic account planning, upselling, and renewals.

Qualifications

• Bachelor's or Master's degree or equivalent via sales experience.
• Minimum 5 years in consultative B2B sales in tech/services.
• Solid understanding of ICT solutions (servers, storage, virtualization, cybersecurity, networking).

Responsibilities

• Own the full sales cycle from prospecting to deal closure.
• Build strategic account plans and long-term partnerships.
• Collaborate with technical teams to map client infrastructure and propose solutions.

Skills

Key account management

Sales strategy

Solution selling

Client need analysis

Verbal and written communication

Public speaking

Negotiation

Cross-functional collaboration

Commercial acumen

Team collaboration

Administrative accuracy

Education

Bachelor's or Master's degree

Tools

HP

Cisco

NEDAP

Axis

Milestone

Genetec

Job description

We help make your world a safer place. We value integrity, vigilance and helpfulness. At Securitas, we put diversity first. We encourage everyone to apply regardless of your origin, age, gender or cultural and religious background.

Our industry is in constant evolution. Together with colleagues around the world, we stay ahead of changes in technology. Tomorrow's solutions are today's challenges. People and technology are building the next generation of security with us!

As a Key Account Manager at Securitas Technology, you act as the primary contact for our existing clients and support all requests related to technological security solutions. You are responsible for generating revenue through relationship management, acquisition of new clients, upselling and cross‑selling of existing accounts, and identifying and developing new business opportunities within your market segment.

You initiate and manage the full sales cycle: from prospecting and booking client meetings, to delivering professional presentations tailored to their business context, understanding and analysing their specific needs, translating these into customised solutions using the latest technology offerings, and leading final negotiations towards successful deal closure.

You identify market potential and qualify target accounts through the development of strategic account plans and annual business plans, focusing on long‑term partnership building rather than transactional sales.

In close collaboration with the customer, you map the current security infrastructure and workflows. You proactively identify gaps, inefficiencies, or risks, and suggest optimised solutions using the existing and future Securitas Technology portfolio. This includes ICT‑based systems (e.g., servers, storage, virtualization, cybersecurity, networking) and integrated security systems (e.g., video surveillance, access control).

Your proposals are well‑substantiated and take into account budget constraints, cost and risk reduction, scalability, and future‑readiness. You play a key role in business development initiatives, as well as contract renewals and revisions, always aiming to deliver added value and innovation.

You work in close collaboration with technical consultants, project managers, and service teams to ensure a seamless implementation process. You also actively participate in internal meetings and pipeline reviews, contributing to the company's sales strategy and customer‑centric culture.

You report directly to the Sales Manager and are based in our headquarters in Diegem, while frequently travelling to visit clients throughout Belgium.

Your Profile

• You hold a bachelor’s or master’s degree, or equivalent through relevant sales experience.
• You have a proven track record of at least 5 years in consultative B2B sales, ideally within the technology or service industry.
• You have a solid understanding of ICT solutions such as servers, storage, virtualization, cybersecurity, and networking, with brands like HP and Cisco considered a strong plus.
• Experience with security technologies such as video surveillance (CCTV), access control, and brands like NEDAP, Axis, Milestone, and Genetec is highly valued.
• You are results‑oriented, dynamic, and have excellent interpersonal and negotiation skills.
• You demonstrate strong commercial acumen and are able to connect business value with technical features in a way that resonates with clients.
• You are skilled in translating complex solutions into clear, client‑friendly language, and understand how to build long‑term client trust.
• Your dynamic personality, professional presentation, persuasive skills, and negotiation abilities are key assets.
• You combine commercial flair and customer focus with technical insight, creating win‑win solutions.
• Solution selling methodology aware
• You are fluent in French (native level), with a good command of Dutch and English.

Skills

• Stress resistance
• Sales strategy and planning
• Key account management
• Solution – Value Selling
• Client need analysis
• Verbal and written communication
• Public speaking and presenting
• Internal cross‑functional communication
• Information sharing
• Networking
• Achieving and exceeding sales targets
• Self‑motivation and resilience
• Team collaboration
• Organisational and administrative accuracy
• Ensure timely and accurate administrative follow‑up, including drafting and updating contracts, managing quotation requests, and professional email communication.
• Keep up to date with new technologies, industry trends, competitor activities, and relevant certifications.
• Contribute to a positive and proactive commercial team spirit, sharing knowledge and supporting colleagues when needed.
• Take full responsibility for achieving agreed‑upon KPIs and revenue targets as part of the national and regional sales strategy.