Key account Manager

Securitas; Machelen; On-site; EUR 85,000 - 110,000; Full time

Job summary

Securitas Technology in Belgium seeks a seasoned Key Account Manager to manage existing clients, upsell and cross-sell security technology solutions. You will lead the full sales cycle, build strategic plans, and drive revenue while aligning with customer needs and budgets.

You will collaborate with technical consultants and project teams to ensure successful deployments across Belgium, reporting to the Sales Manager from our Diegem HQ and traveling to client sites as needed.

Qualifications

• Bachelor's or Master's degree required or equivalent via sales experience.
• Minimum 5 years in consultative B2B sales, preferably in tech/services.
• Strong understanding of ICT/security tech and cross-functional collaboration.

Responsibilities

• Own full sales cycle from prospecting to closing with existing clients.
• Generate revenue via up-selling and cross-selling within accounts.
• Identify new business opportunities and develop strategic account plans.
• Collaborate with technical consultants and service teams to ensure smooth implementation.

Skills

Consultative sales

B2B sales

Tech knowledge

Negotiation

Interpersonal skills

Communication

Account management

Relationship building

Travel willingness

French fluency

Dutch & English

Solution selling

Education

Bachelor's or Master's degree

Tools

CCTV software

NEDAP

Axis

Milestone

Genetec

HP/Cisco tech

Job description

We help make your world a safer place. We value integrity, vigilance and helpfulness. At Securitas, we put diversity first. We encourage everyone to apply regardless of your origin, age, gender or cultural and religious background.

Our industry is in constant evolution. Together with colleagues around the world, we stay ahead of changes in technology. Tomorrow's solutions are today's challenges. People and technology are building the next generation of security with us!

As a Key Account Manager at Securitas Technology, you act as the primary contact for our existing clients and support all requests related to technological security solutions. You are responsible for generating revenue through relationship management, acquisition of new clients, upselling and cross-selling of existing accounts, and identifying and developing new business opportunities within your market segment.

You initiate and manage the full sales cycle: from prospecting and booking client meetings, to delivering professional presentations tailored to their business context, understanding and analyzing their specific needs, translating these into customized solutions using the latest technology offerings, and leading final negotiations towards successful deal closure.

You identify market potential and qualify target accounts through the development of strategic account plans and annual business plans, focusing on long-term partnership building rather than transactional sales.

In close collaboration with the customer, you map the current security infrastructure and workflows. You proactively identify gaps, inefficiencies, or risks, and suggest optimized solutions using the existing and future Securitas Technology portfolio. This includes ICT-based systems (e.g., servers, storage, virtualization, cybersecurity, networking) and integrated security systems (e.g., video surveillance, access control).

Your proposals are well-substantiated and take into account budget constraints, cost and risk reduction, scalability, and future-readiness. You play a key role in business development initiatives, as well as contract renewals and revisions, always aiming to deliver added value and innovation.

You work in close collaboration with technical consultants, project managers, and service teams to ensure a seamless implementation process. You also actively participate in internal meetings and pipeline reviews, contributing to the company's sales strategy and customer-centric culture.

You report directly to the Sales Manager and are based in our headquarters in Diegem, while frequently traveling to visit clients throughout Belgium.

Your Profile

• You hold a bachelor’s or master’s degree, or equivalent through relevant sales experience.
• You have a proven track record of at least 5 years in consultative B2B sales, ideally within the technology or service industry.
• You have a solid understanding of ICT solutions such as servers, storage, virtualization, cybersecurity, and networking, with brands like HP and Cisco considered a strong plus.
• Experience with security technologies such as video surveillance (CCTV), access control, and brands like NEDAP, Axis, Milestone, and Genetec is highly valued.
• You are results-oriented, dynamic, and have excellent interpersonal and negotiation skills.
• You demonstrate strong commercial acumen and are able to connect business value with technical features in a way that resonates with clients.
• You are skilled in translating complex solutions into clear, client-friendly language, and understand how to build long‑term client trust.
• Your dynamic personality, professional presentation, persuasive skills, and negotiation abilities are key assets.
• You combine commercial flair and customer focus with technical insight, creating win‑win solutions.
• Solution selling methodology aware
• You are fluent in French (native level), with a good command of Dutch and English.

Skills

• Stress resistance
• Sales strategy and planning
• Key account management
• Solution – Value Selling
• Client need analysis
• Verbal and written communication
• Public speaking and presenting
• Internal cross-functional communication
• Information sharing
• Networking
• Achieving and exceeding sales targets
• Self-motivation and resilience
• Team collaboration
• Organizational and administrative accuracy
• Ensure timely and accurate administrative follow-up, including drafting and updating contracts, managing quotation requests, and professional email communication.
• Keep up to date with new technologies, industry trends, competitor activities, and relevant certifications.
• Contribute to a positive and proactive commercial team spirit, sharing knowledge and supporting colleagues when needed.
• Take full responsibility for achieving agreed‑upon KPIs and revenue targets as part of the national and regional sales strategy.