IT Business System Analyst - BELUX

BYD EUROPE; Brussel Hoofdstad; On-site; EUR 52,000 - 72,000; Full time

Benefits offered by this job

International work environment

Career growth opportunities

EV industry experience

Multilingual training

Job summary

BYD Company is seeking an IT Business Systems Analyst in Brussels to bridge business needs with IT solutions. You will work across CRM, ERP, WMS, and related systems, translating requirements into functional specifications and leading UAT.

The role emphasizes collaboration with Product Managers, Engineering, and stakeholders, plus data-driven process improvements and training for users.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or related field.
• 3–5 years of experience as a Business Systems Analyst or similar role.
• Strong understanding of CRM, ERP, WMS, and related business systems.
• Excellent communication, stakeholder management, and documentation skills.
• Fluency in English and Dutch or French; Chinese is a plus.

Responsibilities

• Partner with stakeholders to map business processes and requirements.
• Document and manage functional requirements and ensure alignment with systems.
• Collaborate with Product Managers and Engineering to design tech solutions.
• Lead UAT and support deployment of solutions.
• Analyze data to identify process improvements and automation opportunities.
• Create and maintain operation manuals, training materials, and user guides.
• Provide functional support and training for critical applications.
• Support key systems including CRM, Digital Marketing Platforms, API integrations.

Skills

CRM knowledge

SQL

Data visualization

Stakeholder management

Communication

Education

Bachelor’s degree in Information Systems

Tools

Power BI

Tableau

Looker

Python

Job description

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for IT Business Systems Analyst that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 900,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Your profile

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.
• 3-5 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, or similar role supporting enterprise applications.
• Strong understanding of CRM, ERP, WMS, Customer Service, Supply Chain, Logistics or related business systems. Experience in the automotive industry is preferred.
• Excellent communication, stakeholder management, and documentation skills, with the ability to translate complex business requirements into clear functional specifications.
• Strong analytical and problem-solving skills, with the ability to assess business impacts, evaluate solutions, and drive continuous improvement.
• Proficiency in SQL and database query tools is required for data analysis, troubleshooting, reporting, and validation of business requirements.
• Experience with data visualization and reporting tools such as Power BI, Tableau, Looker, or similar analytics platforms is highly preferred.
• Familiarity with APIs, system integrations, data models, and enterprise application architectures. Basic Python scripting skills for data analysis and automation are a plus.
• Fluency in English and the local market language such as Dutch or French is a must. Chinese language skills are considered an advantage.

Key Responsibilities

• Partner with business stakeholders to understand business processes, pain points, and operational requirements within the assigned domain.
• Gather, analyze, document, and manage business and functional requirements, ensuring alignment between business needs and system capabilities.
• Collaborate with Product Managers, Engineering teams, and business stakeholders to design and implement effective technology solutions.
• Validate proposed solutions and ensure they meet business requirements, operational needs, and user expectations.
• Lead User Acceptance Testing (UAT), coordinate business validation activities, and support successful solution deployment.
• Analyze business and operational data to identify trends, root causes, and opportunities for process improvement and automation.
• Develop and maintain business process documentation, system operation manuals, training materials, and user guides.
• Provide functional support, user training, and ongoing system administration for business-critical applications.
• Manage and support key business systems including CRM, Digital Marketing Platforms, Dealer Systems, API integrations, and related business applications.
• Providing first-line IT support across both hardware and software, including troubleshooting and resolving end-user issues as required.

What we Offer

• International work environment;
• Opportunities for career growth and development;
• Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehicle industry.
• Multilingual training: Enhance your language skills with our comprehensive training programs.
• Competitive salary and benefits.

Location: Brussels, Belgium

Type of Employment: Full-time onsite