Inside Sales Farmer (Small Accounts)

Pluxee Belgium; Brussel Hoofdstad; Hybrid; EUR 34,000 - 54,000; Full time

Benefits offered by this job

Meal vouchers

Eco-cheques

Group insurance

Hospitalization insurance

Additional benefits

Job summary

Pluxee Belgium is seeking an Inside Sales Farmer (Small Accounts) to grow and manage the Belgian small accounts portfolio. You will collaborate with the SME Sales Manager to retain and expand existing clients, balancing remote sales with in-office collaboration.

Responsibilities include portfolio management, cross-selling, contract negotiations, onboarding, churn prevention, and CRM data maintenance in Salesforce.

Qualifications

• Fluent or proficient in French and/or Dutch; English a plus.
• Experience in inside sales or business development is beneficial.
• Ability to work in a hybrid Belgium office environment.

Responsibilities

• Manage and expand a portfolio of small accounts in Belgium.
• Cross-sell and upsell services across the customer portfolio.
• Negotiate terms for contracts, including renewals.
• Oversee the full client lifecycle from needs discovery to onboarding.
• Identify at-risk clients and implement retention strategies.
• Gather market insights and competitor information.
• Participate in trade shows and events as needed.
• Maintain accurate client data in Salesforce.

Skills

Communication skills

French or Dutch

English (a plus)

Remote selling

CRM familiarity

Tools

Salesforce

MS Office

Job description

Your Next Challenge

Becoming an Inside Sales Farmer at Pluxee Belgium means joining a team that shares 3 core values:

• A strong team spirit that helps us build high performance in a positive and cheerful atmosphere. People are more than ever the key resource of our organization, and individual career paths are personalized to offer you the best growth perspectives.
• A fast-changing environment: Our competitive environment and client expectations evolve fast, and so do we. Your adaptability, proactive mindset, and creativity will be key to contributing to our shared progress.
• A strong commitment to diversity, social responsibility, and environmental sustainability.

Your Main Responsibilities

To support our growth, we are looking for a dedicated Inside Sales Farmer (Small Accounts) to reinforce our team. Working closely with the SME Sales Manager, your primary focus will be managing, retaining, and expanding our small accounts portfolio in the Belgian market.

Your main missions will include:

• Portfolio Management & Growth: Manage and develop a portfolio of existing small accounts in compliance with the company's commercial policy (pricing policy, profitability) and associated objectives.
• Cross-Selling & Up-Selling: Identify client needs, advise, argue, and sell our full suite of services across our customer portfolio.
• Commercial Negotiation: Negotiate commercial terms for contracts, including price adjustments and contract renewals.
• Full Relationship Lifecycle: Handle the full client cycle from needs identification to contractualization and onboarding with key stakeholders (HR managers, business owners, etc.).
• Retention & Churn Prevention: Identify clients at risk of leaving and implement retention strategies.
• Market Intelligence: Gather and report competitor insights.
• Events & Communication: Participate in trade shows and communication events when required.
• CRM Management: Log and update all required client data accurately within Salesforce, adhering to management guidelines.
• Team Support: Occasionally assist with the onboarding of new hires (peer accompaniment, product/tool training) and provide backup support to other teams during peak workloads when requested by the manager.

You're a Match

• Language Skills: Excellent communication skills, both written and oral in French and/or Dutch (knowledge of both languages is a strong asset in the Belgian market). English is a plus.
• Profile: Results-oriented, resilient in a competitive market, and fully comfortable with remote sales techniques and phone interactions.
• Qualities: Tenacious, assertive, well-organized, customer-oriented, and a great team player.
• Digital Skills: Comfortable and proficient with digital tools and programs (including Outlook, Office) Salesforce knowledge is a plus.

What We Offer (Your Benefits)

• Hybrid Working Organization: Working from our modern Belgian offices for collaboration (two days a week) combined with homeworking flexibility to balance your professional and personal life.
• Comprehensive Benefits Package: Attractive salary package including meal vouchers, eco-cheques, group insurance, hospitalization insurance, and additional benefits.
• Continuous Learning & Career Development: From onboarding to annual training and individualized coaching, everything is set up for you to learn, progress, and evolve within the Group.