Inside Sales Farmer (Small Accounts)

pluxee; Brussel Hoofdstad; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid working organization

Meal vouchers

Eco-cheques

Group insurance

Hospitalisation insurance

Additional benefits

Job summary

Pluxee is expanding its Inside Sales Farmer (Small Accounts) team in Belgium. The role focuses on managing, retaining, and expanding a portfolio of small accounts, collaborating with the SME Sales Manager to drive growth in the Belgian market.

You will engage in cross-selling, negotiations, and end-to-end account management, while leveraging remote sales techniques and strong organization to deliver results. Fluency in French or Dutch is valued, English a plus.

Qualifications

• Portfolio management & growth of small accounts in Belgium.
• Identify client needs, upsell and cross-sell services across portfolio.
• Negotiate terms, pricing, and renewals for contracts.
• Manage full client lifecycle from needs to onboarding with stakeholders.
• Identify at-risk clients and implement retention strategies.

Responsibilities

• Manage a portfolio of existing small accounts in Belgium.
• Cross-sell and upsell our services across client portfolio.
• Negotiate commercial terms for contracts and renewals.
• Handle the full client lifecycle from needs to onboarding.
• Identify clients at risk and apply retention strategies.
• Gather competitor insights and report trends.
• Participate in trade shows and events when needed.
• Log and update client data in Salesforce.
• Assist onboarding of new hires and support peak workloads.

Skills

Portfolio management

Cross-selling

Negotiation

Client lifecycle

Retention & churn prevention

Market intelligence

Events & communication

CRM management

Team support

Tools

Salesforce

Outlook

Office suite

Job description

Permanent Regular

Job Description:

To support our growth, we are looking for a dedicated Inside Sales Farmer (Small Accounts) to reinforce our team. Working closely with the SME Sales Manager, your primary focus will be managing, retaining, and expanding our small accounts portfolio in the Belgian market.

Your Main Responsibilities

To support our growth, we are looking for a dedicated Inside Sales Farmer (Small Accounts) to reinforce our team. Working closely with the SME Sales Manager, your primary focus will be managing, retaining, and expanding our small accounts portfolio in the Belgian market.

Your main missions will include:

• Portfolio Management & Growth: Manage and develop a portfolio of existing small accounts in compliance with the company's commercial policy (pricing policy, profitability) and associated objectives.
• Cross-Selling & Up-Selling: Identify client needs, advise, argue, and sell our full suite of services across our customer portfolio.
• Commercial Negotiation: Negotiate commercial terms for contracts, including price adjustments and contract renewals.
• Full Relationship Lifecycle: Handle the full client cycle from needs identification to contractualization and onboarding with key stakeholders (HR managers, business owners, etc.).
• Retention & Churn Prevention: Identify clients at risk of leaving and implement retention strategies.
• Market Intelligence: Gather and report competitor insights.
• Events & Communication: Participate in trade shows and communication events when required.
• CRM Management: Log and update all required client data accurately within Salesforce, adhering to management guidelines.
• Team Support: Occasionally assist with the onboarding of new hires (peer accompaniment, product/tool training) and provide backup support to other teams during peak workloads when requested by the manager.

You're a Match

• Language Skills: Excellent communication skills, both written and oral in French and/or Dutch (knowledge of both languages is a strong asset in the Belgian market). English is a plus.
• Profile: Results-oriented, resilient in a competitive market, and fully comfortable with remote sales techniques and phone interactions.
• Qualities: Tenacious, assertive, well-organized, customer-oriented, and a great team player.
• Digital Skills: Comfortable and proficient with digital tools and programs (including Outlook, Office) Salesforce knowledge is a plus.

What We Offer (Your Benefits)

• Hybrid Working Organization: Working from our modern Belgian offices for collaboration (two days a week) combined with homeworking flexibility to balance your professional and personal life.
• Comprehensive Benefits Package: Attractive salary package including meal vouchers, eco-cheques, group insurance, hospitalization insurance, and additional benefits.
• Continuous Learning & Career Development: From onboarding to annual training and individualized coaching, everything is set up for you to learn, progress, and evolve within the Group.

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.