Immunology Product Specialist – Belgium

Planet Pharma; Brussel; On-site; EUR 90,000 - 120,000; Full time

Job summary

Planet Pharma in Belgium seeks an Immunology Product Specialist to manage key hospital accounts and drive the adoption of immunology products across southern Belgium. The role involves field-based engagement with healthcare professionals, clustering around gastroenterology focus, and close collaboration with cross-functional teams.

The ideal candidate brings a Bachelor’s degree, 7+ years in specialty products, a strong network in Belgium’s healthcare sector, and fluent French & English.

Qualifications

• Bachelor’s degree or equivalent.
• More than seven years’ experience with specialty products.
• Proven key account relationship management.
• Established network of healthcare professionals in southern Belgium.
• Fluency in French and English, written and spoken.
• Experience using digital platforms.
• Collaborative, adaptable and results-focused with strong problem-solving skills.

Responsibilities

• Build and maintain relationships with healthcare professionals and hospital accounts through in-person and virtual engagements.
• Promote products within therapeutic areas and support their adoption across the region.
• Develop and execute customer-centric projects, account strategies and targeting plans.
• Collaborate with tender team to shape short- and long-term strategies for key accounts.
• Manage territory including promotional budget allocation and sales planning.
• Respond professionally to customer inquiries and complaints per procedures.
• Maintain accurate, compliant records of customer interactions and performance.
• Gather and share customer, market and competitive insights for business decisions.
• Collaborate with Medical and Marketing on materials and patient-centric initiatives.
• Use digital channels and contribute to tool/process improvements.
• Support cross-functional coordination and change management initiatives.

Skills

Key account management

Healthcare professional network

Digital platforms usage

French and English proficiency

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

Immunology Product Specialist – Belgium

Help shape the future of immunology care across southern Belgium. In this field-based role, you’ll work closely with healthcare professionals, hospital networks and cross-functional teams to support the adoption of hospital and biosimilar products, with a particular focus on gastroenterology. You’ll have the opportunity to build trusted partnerships, influence meaningful customer outcomes and contribute to regional growth strategy.

Overview

Based in the field and covering southern Belgium, you will manage key accounts across public and private hospitals and clinics. You’ll combine customer insight, territory expertise and strong collaboration to deliver account strategies, engage healthcare professionals and achieve agreed performance objectives.

• Start: ASAP
• Contract: Until 31/05/2028
• Hours: 40 hours per week

Key Responsibilities

• Build and maintain strong relationships with key healthcare professionals and hospital accounts through face-to-face and virtual engagement.
• Promote relevant products within agreed therapeutic areas and support their adoption across the region.
• Develop and execute customer-centric projects, account strategies, segmentation and targeting plans.
• Partner with the tender team to shape short- and long-term strategies for key accounts and hospital networks.
• Manage the territory effectively, including promotional budget allocation and sales planning.
• Respond professionally to customer enquiries and complaints in line with applicable procedures.
• Maintain accurate, compliant records of customer interactions and performance.
• Gather and share customer, market and competitive insights to inform business decisions.
• Collaborate with Medical, Marketing and other teams on professional materials, marketing messages and patient-centric initiatives.
• Use digital channels and contribute to continuous improvement in tools, processes and capabilities.
• Support cross-functional coordination and change management initiatives.

Must-Have

• Bachelor’s degree or equivalent.
• More than seven years’ experience with specialty products.
• Demonstrated success in key account relationship management.
• An established network of healthcare professionals and account-management experience in the designated region of Belgium.
• Fluency in French and English, written and spoken.
• Experience using digital platforms.
• A collaborative, adaptable and results-focused approach, with strong problem-solving skills.

Nice-to-Have

• Experience working in a fast-moving environment with uncertainty.
• Experience in gastroenterology, hospital accounts, tenders or biosimilar products.