Immunology Product Specialist - Belgium

Planet Pharma; Brussel Hoofdstad; On-site; EUR 65,000 - 90,000; Full time

Job summary

Planet Pharma in Belgium seeks an Immunology Product Specialist to manage key hospital accounts in southern Belgium. You will build partnerships with healthcare professionals, promote biosimilar and hospital products, and collaborate with cross-functional teams to drive regional growth.

The role is field-based with a 40-hour work week, starting ASAP and a contract through 31 May 2028. The candidate should have a strong network in Belgium and fluency in French and English.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years experience with specialty products.
• Proven key account relationship management.
• Established network of healthcare professionals in Belgium.
• Fluency in French and English (written and spoken).
• Experience using digital platforms.
• Collaborative, adaptable and results-focused with strong problem solving.

Responsibilities

• Build and maintain relationships with healthcare professionals and hospital accounts.
• Promote products within therapeutic areas and support regional adoption.
• Develop customer-centric projects, account strategies and targeting plans.
• Collaborate with tender teams to shape strategies for accounts and hospitals.
• Manage territory including promotional budget allocation and sales planning.
• Respond to customer inquiries in line with procedures.
• Maintain accurate, compliant records of interactions and performance.
• Share customer, market and competitive insights to inform decisions.
• Work with Medical, Marketing and other teams on materials and messages.
• Use digital channels and contribute to tool/process improvements.
• Support cross-functional coordination and change management initiatives.

Skills

Key account management

Relationship building

Cross-functional collaboration

French and English fluency

Digital platforms usage

Problem solving

Education

Bachelor's degree or equivalent

Job description

Immunology Product Specialist - Belgium

Help shape the future of immunology care across southern Belgium. In this field-based role, you'll work closely with healthcare professionals, hospital networks and cross-functional teams to support the adoption of hospital and biosimilar products, with a particular focus on gastroenterology. You'll have the opportunity to build trusted partnerships, influence meaningful customer outcomes and contribute to regional growth strategy.

Overview

Based in the field and covering southern Belgium, you will manage key accounts across public and private hospitals and clinics. You'll combine customer insight, territory expertise and strong collaboration to deliver account strategies, engage healthcare professionals and achieve agreed performance objectives.

• Start: ASAP


• Contract: Until 31/05/2028


• Hours: 40 hours per week

Key Responsibilities

• Build and maintain strong relationships with key healthcare professionals and hospital accounts through face-to-face and virtual engagement.


• Promote relevant products within agreed therapeutic areas and support their adoption across the region.


• Develop and execute customer-centric projects, account strategies, segmentation and targeting plans.


• Partner with the tender team to shape short- and long-term strategies for key accounts and hospital networks.


• Manage the territory effectively, including promotional budget allocation and sales planning.


• Respond professionally to customer enquiries and complaints in line with applicable procedures.


• Maintain accurate, compliant records of customer interactions and performance.


• Gather and share customer, market and competitive insights to inform business decisions.


• Collaborate with Medical, Marketing and other teams on professional materials, marketing messages and patient-centric initiatives.


• Use digital channels and contribute to continuous improvement in tools, processes and capabilities.


• Support cross-functional coordination and change management initiatives.

Must-Have

• Bachelor's degree or equivalent.


• More than seven years' experience with specialty products.


• Demonstrated success in key account relationship management.


• An established network of healthcare professionals and account-management experience in the designated region of Belgium.


• Fluency in French and English, written and spoken.


• Experience using digital platforms.


• A collaborative, adaptable and results-focused approach, with strong problem-solving skills.

Nice-to-Have

• Experience working in a fast-moving environment with uncertainty.


• Experience in gastroenterology, hospital accounts, tenders or biosimilar products.