ICT Support Employee

Mattheeuws Eric Transport NV; West-Vlaanderen; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Room to learn and develop

Family-like working atmosphere

Job summary

Mattheeuws Eric Transport NV in West-Vlaanderen is seeking an ICT Support Employee to assist colleagues with technical queries and support the IT environment.

The ideal candidate will be customer-oriented, possess a degree in IT or relevant experience, and have knowledge of Windows and Microsoft 365.

The position offers a varied role, collaboration with an experienced IT team, and a collegial working atmosphere.

Qualifications

• Degree in IT or equivalent experience required.
• Knowledge of Windows environments and Microsoft 365 essential.
• Strong customer orientation and communication skills needed.

Responsibilities

• Act as the first point of contact for IT-related questions.
• Install and configure PCs, laptops, and peripherals.
• Manage user accounts and access rights.

Skills

Customer-oriented

Communication skills

Knowledge of Windows environments

Knowledge of Microsoft 365

Structured and solution-oriented approach

Education

Degree in IT or relevant experience

Tools

PCs

Laptops

Peripherals

Job description

Do you have a passion for IT and do you enjoy helping colleagues with technical questions and problems? Then you might be the ICT Support Employee we are looking for.

Your role

You are the first point of contact for IT-related questions within our organisation. You ensure that users are helped quickly and efficiently and support the daily management of our IT environment.

Supporting users with hardware and software problems

• Installing and configuring PCs, laptops and peripherals
• Managing user accounts and access rights
• Registering and following up on support requests
• Resolving network and connectivity problems
• Supporting IT projects and implementations
• Documenting procedures and solutions

Your profile

• You have a degree in IT or relevant experience
• You have knowledge of Windows environments and Microsoft 365
• You are customer‑oriented and communicatively strong
• You work in a structured and solution‑oriented manner
• You are eager to learn and enjoy technical challenges
• Knowledge of networks is an advantage

What can you expect?

• A varied position within a growing organisation
• Collaboration with an experienced IT team
• Room to learn and develop yourself further
• A collegial and family‑like working atmosphere
• A correct salary based on knowledge and experience