IT Support Specialist

B2Ai - CAAN - Ensemble vzr; Brussel; On-site; EUR 40,000 - 54,000; Full time

Benefits offered by this job

Company car

20 + 12 days off

Health insurance

Meal vouchers

Training budget

Flexible working hours

Remote work options

Job summary

A technology consulting firm based in Brussels seeks an IT Support Specialist to ensure smooth digital workplace operations across multiple locations. The role involves managing software deployment, supporting IT infrastructure, and engaging with colleagues to resolve IT-related inquiries. Ideal candidates will have a keen interest in IT technologies, particularly in Microsoft Intune and VMware. The position offers a permanent contract, competitive compensation, and benefits including flexible working hours and opportunities for growth.

Qualifications

• You have a strong interest in modern workplace technologies.
• Recent graduates are welcome.
• You are problem-solving oriented and enjoy helping colleagues.
• Experience with AFAS ERP, Power BI, or Power Automate is a plus.
• You work in a structured way, are problemsolving oriented, and enjoy helping colleagues.
• You are communicative and customerfocused in providing internal support.
• You are willing to travel between our offices in Ghent, Brussels, and Roeselare.

Responsibilities

• Serve as the first point of contact for IT questions.
• Manage software deployment and work device rollout.
• Support infrastructure and digital workplace maintenance.
• Manage IT assets (registration, lifecycle, and deliveries) and assist in documenting IT processes and user guides.
• Support and maintain various applications such as SharePoint, AFAS ERP, and design software (Adobe).
• Work closely with the IT Manager and external partners to maintain a stable and efficient IT environment.

Skills

Interest in IT support

Knowledge of Microsoft Intune

Familiarity with VMware

Experience with AFAS ERP

Problem-solving abilities

Power BI

Power Automate

Customer-focused

Communication

Education

IT education or equivalent experience

Tools

SharePoint

Power BI

Power Automate

Job description

IT Support Specialist

As an IT Support Specialist, you ensure that our digital workplace runs smoothly for colleagues in Ghent, Brussels, and Roeselare. You will work in a modern IT environment where specialized software applications, design platforms, and collaboration tools come together. Our document and project storage is primarily based on SharePoint, while our entire back office is managed via AFAS ERP, connected to Active Directory, CRM, and the payroll office. In addition, we focus on automation and reporting using tools such as Power BI and Power Automate. You will combine daily IT support with managing and further developing our digital workplace.

Your role

• Serve as the first point of contact for IT questions and efficiently follow up on incidents and service tickets.
• Manage Microsoft Intune software deployment and roll out work devices via Autopilot.
• Support our infrastructure and digital workplace, including VMware virtualization, HP Anyware remote desktops, HP Aruba WiFi, and Fortigate firewall.
• Manage IT assets (registration, lifecycle, and deliveries) and assist in documenting IT processes and user guides.
• Support and maintain various applications such as SharePoint, AFAS ERP, and design software (Adobe).
• Work closely with the IT Manager and external partners to maintain a stable and efficient IT environment.

Your profile

• You have an IT education or a strong interest in IT support and modern workplace technologies. Motivated recent graduates are welcome.
• You are familiar with or have an interest in technologies such as Intune, Autopilot, VMware, HP Anyware, HP Aruba WiFi, and SharePoint.
• Experience with AFAS ERP, Power BI, or Power Automate is a plus.
• You work in a structured way, are problem‑solving oriented, and enjoy helping colleagues.
• You are communicative and customer‑focused in providing internal support.
• You are willing to travel between our offices in Ghent, Brussels, and Roeselare.

Our offer

• A multidisciplinary team in an inspiring work environment that delivers innovative projects.
• The dynamism and creativity of a small studio within the structure of a large firm.
• Opportunities for personal growth and development, including an annual training budget.
• A permanent contract with an attractive salary package and extra‑legal benefits (company car, 20 + 12 days off, group insurance, hospitalization insurance, meal vouchers, net expense reimbursement). Possibility to collaborate as a freelancer.
• Easily accessible offices and sustainable mobility options such as shared cars and folding bikes.
• Flexible working hours and remote work options for a healthy work‑life balance.
• A collegial atmosphere with regular team‑building activities, architecture cafés, and inspiring architecture trips.

Contact us: [e-mail] or [phone]