Hybrid Functional Analyst, Transport & Commerce Platforms

NMBS-SNCB; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid working

35 days annual leave

Company car or mobility plan

Public transport season ticket

Target bonus

Comprehensive insurance package

Supplementary pension

Internet allowance

Résumé du poste

NMBS-SNCB is seeking a seasoned Functional Analyst to join the AnalySD team within the Commercial Channels & Products domain. You will support the digital ecosystem behind the website, mobile app, ticket vending machines, cash desks, onboard sales and B2B platforms, guiding requirements through the full lifecycle.

Collaborating with business stakeholders and development teams, you will translate needs into functional specs, participate in UAT, and ensure solutions deliver value while improving

Qualifications

• 7+ years as a business/functional analyst.
• Excellent requirements gathering and analysis skills.
• Fluent in French or Dutch and English.

Responsabilités

• Analyze and document business needs, processes, and objectives.
• Translate requirements into functional specifications and user stories.
• Collaborate with development teams to align technical solutions with business goals.
• Support test planning, UAT execution, and defect resolution.
• Safeguard solution architecture and coordinate with architects.
• Identify bottlenecks and propose improvements.
• Present designs, test scenarios, and documentation to stakeholders.

Connaissances

Requirements gathering

Stakeholder management

Communication skills

Agile / SAFe

Problem solving

Leadership discussions

Analytical thinking

Outils

SQL

APIs

Sitecore

BPMN

UML

Description du poste

NMBS-SNCB is seeking a seasoned Functional Analyst to join the AnalySD team within the Commercial Channels & Products domain. You will support the digital ecosystem behind the website, mobile app, ticket vending machines, cash desks, onboard sales and B2B platforms, guiding requirements through the full lifecycle.

Collaborating with business stakeholders and development teams, you will translate needs into functional specs, participate in UAT, and ensure solutions deliver value while improving