Senior Functional Analyst - Commercial Channels & Products

NMBS-SNCB; Brussel; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid working

35 days annual leave

Mobility package with a company car or

public transport season ticket

Target bonus

Comprehensive insurance package

Outpatient medical costs coverage

Group insurance with supplementary(p~)

Net allowances for hybrid working and

internet allowance

Résumé du poste

NMBS-SNCB is seeking a Business/Functional Analyst to join YPTO’s AnalySD team in the Commercial Channels & Products domain. You will support the digital ecosystem behind all commercial channels, including the website, mobile app, ticket vending machines, cash desks, onboard sales, and B2B platforms.

You will take part in the full project lifecycle—requirements gathering, feasibility analysis, functional design, and user acceptance testing—ensuring our solutions deliver value and improve the

Qualifications

• 7+ years as a business/functional analyst.
• Fluent in French or Dutch plus English.
• Solid understanding of SDLC and system design principles.
• 5+ years experience with BPMN/UML and SAFe/Agile environments.
• Knowledge of SQL, APIs is a plus.
• Experience with public transport, e-commerce, mobile/web development.

Responsabilités

• Analyze and document business needs, processes, and objectives.
• Translate requirements into functional specifications and user stories.
• Collaborate with development teams to align solutions with business goals.
• Support test planning, UAT execution, and defect resolution.
• Safeguard solution architecture and coordinate with architects.
• Identify bottlenecks and propose improvements.
• Present functional designs and tests to stakeholders.

Connaissances

Requirements gathering

SDLC

SAFe/Agile

BPMN/UML

SQL/APIs

Sitecore

Stakeholder management

French or Dutch + English

Outils

Sitecore

APIs

Description du poste

NMBS-SNCB is seeking a Business/Functional Analyst to join YPTO’s AnalySD team in the Commercial Channels & Products domain. You will support the digital ecosystem behind all commercial channels, including the website, mobile app, ticket vending machines, cash desks, onboard sales, and B2B platforms.

You will take part in the full project lifecycle—requirements gathering, feasibility analysis, functional design, and user acceptance testing—ensuring our solutions deliver value and improve the