Head of Sales Excellence — Unified Commercial Engine

NRB; Luik; Remote; EUR 120,000 - 180,000; Full time

Job summary

KEYES is seeking a Head of Sales Excellence to own the commercial operating model across Corporate and SMB, driving bid discipline, value proposition, forecasting and CRM governance. You will lead the sales framework, ensure disciplined data quality, and align compensation with business objectives.

You will manage the Sales Excellence Team (8 people) under the Chief Commercial Officer, shaping the strategy, tools and processes across Belgium and internationally, while enabling growth and

Qualifications

• 10–15 years in a similar or senior sales role with strategic responsibilities.
• Proven track record leading Sales Excellence, Sales Operations or Bid Management in IT services/tech.
• Strong expertise in forecasting, CRM discipline and commercial BI.

Responsibilities

• Oversee the commercial operating model, including bid discipline, value proposition and proposal capability.
• Govern forecast reliability and KPI scorecards; ensure consistent pursuit processes across the organisation.
• Lead Sales Reward, incentive design and budget governance with HR, Compensation & Benefits and Finance.
• Drive process excellence, sales tech stack, CRM quality and data-driven decision making.
• Coordinate cross-entity collaboration and stakeholder alignment in a matrix environment.

Skills

Sales leadership

Forecasting

CRM discipline

Business intelligence

Stakeholder management

Cross-functional collaboration

Multilingual (FR, NL, EN)

Tools

Salesforce

Job description

KEYES is seeking a Head of Sales Excellence to own the commercial operating model across Corporate and SMB, driving bid discipline, value proposition, forecasting and CRM governance. You will lead the sales framework, ensure disciplined data quality, and align compensation with business objectives.

You will manage the Sales Excellence Team (8 people) under the Chief Commercial Officer, shaping the strategy, tools and processes across Belgium and internationally, while enabling growth and