Commercial Excellence Manager

Bekaert; Zwevegem; Sur place; EUR 75 000 - 95 000; Plein temps

Résumé du poste

Bekaert in Zwevegem is seeking a Commercial Excellence Manager to enhance commercial performance and align practices across global business units. You will drive sales effectiveness and ensure alignment of corporate strategies with local execution.

The ideal candidate will have a Master’s degree and 7–12 years of experience in a multinational environment. The role necessitates strong analytical skills, stakeholder management, and the ability to influence others positively.

Bekaert promotes a culture of continuous improvement and inclusivity.

Qualifications

• 7–12 years of experience in Commercial Excellence, Sales Operations, or Business Development.
• Proven experience working in a global matrix organization.
• Strong understanding of B2B and/or B2C commercial processes.

Responsabilités

• Drive commercial performance and harmonize best practices across business units.
• Support global commercial excellence strategies aligned with corporate objectives.
• Standardize and optimize sales processes and methodologies.

Connaissances

Analytical skills

Stakeholder management

Communication

Project management

Formation

Master’s degree in Business Administration, Economics or related field

Outils

Salesforce

Power BI

Tableau

Excel

Description du poste

As the world and the way people live changes, we at Bekaert believe it’s our responsibility to contribute to finding new solutions for the future. With a 140+ year heritage of excellence, innovation, and a future‑focused mindset, we strive to create value for our customers and society through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings while also developing new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low‑carbon construction, and green energy.

As a dynamic and growing company with over 19 000 employees worldwide, 75 nationalities, a retention rate above 90%, and €3.7 billion in combined revenue in 2025, we are looking for someone to join our team as we continue to shape a safer, more efficient, and connected world.

Purpose and Mission

The Commercial Excellence Manager is responsible for driving commercial performance, harmonizing best practices, and enabling sustainable growth across the company’s global business units. Positioned within the Corporate Commercial Excellence function, this role partners closely with regional and business unit leadership teams to strengthen sales effectiveness, pricing governance, go‑to‑market execution, customer management, and commercial capabilities worldwide. The role acts as a strategic business partner and change agent, ensuring alignment between corporate commercial strategies and local market execution while fostering a culture of continuous improvement and data‑driven decision‑making.

Key Activities and Responsibilities

Commercial Strategy & Performance

• Support the development and deployment of global commercial excellence strategies aligned with corporate growth objectives.
• Drive initiatives to improve sales productivity, profitability, customer acquisition, retention, and market penetration.
• Monitor commercial KPIs and performance metrics across regions and business units.
• Identify performance gaps and recommend corrective actions and improvement initiatives.
• Lead commercial performance reviews with business stakeholders and executive management.

Sales Excellence & Process Optimization

• Standardize and optimize sales processes, methodologies, and governance across the organization.
• Implement best practices in pipeline management, account management, forecasting, and opportunity management.
• Promote sales effectiveness through tools, analytics, and capability‑building initiatives.
• Support CRM optimization and adoption in collaboration with Sales Operations and IT teams.

Pricing & Profitability Management

• Contribute to global pricing governance frameworks and margin improvement initiatives.
• Analyze pricing performance, discount structures, and commercial terms across markets.
• Support business units in developing value‑based pricing strategies and commercial policies.

Data Analytics & Insights

• Develop and maintain commercial dashboards and reporting tools.
• Translate commercial data into actionable business insights and strategic recommendations.
• Drive the use of analytics to support decision‑making and performance management.
• Collaborate with Finance, Marketing, and Business Intelligence teams to ensure data consistency and transparency.

Cross‑Functional & Global Collaboration

• Act as the key interface between Corporate and regional/business unit commercial teams.
• Facilitate alignment of commercial priorities, tools, and initiatives globally.
• Lead cross‑functional projects involving Sales, Marketing, Finance, Supply Chain, and Digital teams.
• Share best practices and foster knowledge exchange across regions and business units.

Change Management & Capability Building

• Support transformation programs aimed at enhancing commercial maturity and operational excellence.
• Design and deliver training programs, workshops, and coaching initiatives for commercial teams.
• Drive adoption of new tools, processes, and ways of working.
• Promote a continuous improvement mindset throughout the organization.

Skills And Experiences

• Master’s degree in Business Administration, Economics, Marketing, Engineering, or a related field.
• 7–12 years of experience in Commercial Excellence, Sales Operations, Strategy, Business Development, or related commercial roles within a multinational environment.
• Proven experience working in a global matrix organization.
• Strong understanding of B2B and/or B2C commercial processes and performance management.
• Experience managing cross‑functional and international projects.
• Strong analytical and financial acumen.
• Advanced knowledge of CRM systems (e.g. Salesforce), BI tools (e.g. Power BI, Tableau), and Excel.
• Familiarity with pricing methodologies, sales analytics, and commercial KPIs.
• Experience with digital transformation and commercial enablement tools is an advantage.
• Strong stakeholder management and influencing skills.
• Excellent communication and presentation abilities.
• Strategic thinker with hands‑on execution capability.
• High level of autonomy, adaptability, and intercultural awareness.
• Strong project management and organizational skills.
• Ability to operate effectively in a fast‑paced, global environment.

At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.