Head of Delivery & Logistics Strategy

Just Eat Takeaway.com; Etterbeek; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Head of Delivery to lead strategic direction and network optimisation across the Belgium market, guiding a high-performing logistics team and collaborating with global analytics and commercial teams.

You will drive value for customers, partners, and couriers by delivering data-driven improvements across delivery touchpoints, while prioritising customer experience and long-term growth.

Qualifications

• Experience leading large-scale delivery or logistics programs.
• Proven ability to drive continuous improvement across teams.
• Strong collaboration and stakeholder management.
• Data-driven decision making and risk management.
• Willingness to work outside regular hours when needed.

Responsibilities

• Lead delivery services execution and cost optimisation for partners.
• Align with country service levels to boost conversions and retention.
• Set standards for operational excellence and continuous improvement.
• Drive safety and compliance culture, identify risks and opportunities.
• Lead courier engagement program to improve insights and loyalty.
• Collaborate with partners to drive best practices and new brand opportunities.
• Identify and mitigate business risks with resource planning.
• Manage cross-functional projects with sponsors for rapid delivery.
• Coach and develop team members to succeed daily.

Skills

Strategic programs

Analytics

Cross-functional leadership

Budget management

Job description

Just Eat Takeaway.com Belgium is seeking a Head of Delivery to lead strategic direction and network optimisation across the Belgium market, guiding a high-performing logistics team and collaborating with global analytics and commercial teams.

You will drive value for customers, partners, and couriers by delivering data-driven improvements across delivery touchpoints, while prioritising customer experience and long-term growth.