Head of Delivery & Logistics, Belgium

Just Eat Takeaway.com; Sint-Joost-ten-Node; On-site; EUR 120,000 - 160,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to lead strategic direction and network optimisation. You will manage a high-performing Logistics team and collaborate with global analytics and commercial teams to drive data-driven excellence across all delivery touchpoints.

The role focuses on delivering and caring for customers, partners, and couriers, aiming for best-in-class service and sustained growth in a fast-paced environment.

Qualifications

• Experience managing large-scale strategic programs, ideally within fast-paced delivery/logistics.
• Proven track record establishing strategic excellence and continuous improvement.
• Strong collaborative skills to gain trust and drive commitment to goals.
• Proactive problem-solving with ability to think ahead and see the big picture.

Responsibilities

• Lead the delivery services execution and drive cost optimisation while balancing partner performance.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and promote continuous improvement across teams.
• Foster a safety and compliance-focused culture, identifying risks and opportunities.
• Lead courier engagement to improve insights and loyalty with partners.
• Collaborate with partner accounts to drive best practices and new brand partnerships.
• Identify and track business risks and define mitigation plans with resource allocation.
• Manage cross-functional projects with sponsors for rapid, impactful delivery.
• Coach and empower team members to excel and support one another.

Skills

Strategic program management

Logistics leadership

Cross-functional collaboration

Data-driven decision making

Risk management

Budget management

Customer-centric mindset

Job description

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to lead strategic direction and network optimisation. You will manage a high-performing Logistics team and collaborate with global analytics and commercial teams to drive data-driven excellence across all delivery touchpoints.

The role focuses on delivering and caring for customers, partners, and couriers, aiming for best-in-class service and sustained growth in a fast-paced environment.