Head of Delivery & Logistics – Belgium

Just Eat Takeaway.com; Etterbeek; On-site; EUR 110,000 - 170,000; Full time

Job summary

Just Eat Takeaway.com Belgium is hiring a Head of Delivery to steer the strategic direction and network optimisation of the delivery ecosystem. You will lead a high-performing logistics team and collaborate with global analytics and commercial functions to align priorities and accelerate growth.

You will drive data-driven improvements to maximise volume, prioritise customer, partner, and courier experience, and foster a culture of operational excellence, safety and compliance across the

Qualifications

• Proven track record in managing large-scale strategic programs.
• Experience in fast-paced delivery or logistics contexts.
• Ability to lead cross-functional teams across analytics, commercial, and operations.
• Strong analytical skills with data-driven decision making.
• Ability to navigate ambiguity and drive improvements.

Responsibilities

• Lead delivery services execution and optimize costs while maintaining performance.
• Align with country service levels to maximise conversions and partner retention.
• Set standards for operational excellence and foster continuous improvement.
• Promote a safety and compliance focused culture; identify risks.
• Lead courier engagement program to gain insights and loyalty.
• Collaborate with partner accounts to drive best practices and new partnerships.
• Identify and track business risks; define mitigation plans.
• Manage cross-functional projects with sponsors for rapid delivery.
• Coach team members to excel and support one another.

Skills

Strategic programs

Logistics leadership

Data-driven

Cross-functional

Problem solving

Budget management

Customer focus

Influence others

Job description

Just Eat Takeaway.com Belgium is hiring a Head of Delivery to steer the strategic direction and network optimisation of the delivery ecosystem. You will lead a high-performing logistics team and collaborate with global analytics and commercial functions to align priorities and accelerate growth.

You will drive data-driven improvements to maximise volume, prioritise customer, partner, and courier experience, and foster a culture of operational excellence, safety and compliance across the