Head of Delivery & Logistics Strategy

Just Eat Takeaway.com; Anderlecht; On-site; EUR 120,000 - 170,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer the strategic direction and optimise the delivery network across the market. You will lead a high-performing logistics team and collaborate with global analytics and commercial groups to drive growth and efficiency.

You will focus on delivering exceptional service to customers, partners, and couriers, balancing cost with performance while fostering a culture of continuous improvement and safety across all operations.

Qualifications

• Experience leading large-scale strategic delivery programs in a logistics or delivery environment.
• Proven ability to establish standards of operational excellence and continuous improvement.
• Strong analytical skills and data-driven approach to problem solving.
• Excellent collaboration and stakeholder management across cross-functional teams.

Responsibilities

• Lead the strategic direction and network optimisation across the Belgium market.
• Lead a high-performing Logistics team and collaborate with global analytics and commercial teams.
• Enhance delivery services and maximise volume through data-driven excellence.
• Prioritise customer, partner, and courier needs to ensure a best-in-class experience.
• Drive cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and promote continuous improvement.
• Drive safety and compliance-focused culture, identifying risks and opportunities.
• Lead courier engagement program to drive insights and loyalty.
• Collaborate with partner accounts to drive best practices and support new brand partnerships.
• Identify and track business risks with mitigation plans and resources.
• Manage cross-functional projects with sponsors for rapid delivery.
• Empower team members through coaching and collaboration.

Skills

Strategic program management

Data-driven decision making

Collaborative leadership

Analytical thinking

Budget management

Delivery/logistics expertise

Job description

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer the strategic direction and optimise the delivery network across the market. You will lead a high-performing logistics team and collaborate with global analytics and commercial groups to drive growth and efficiency.

You will focus on delivering exceptional service to customers, partners, and couriers, balancing cost with performance while fostering a culture of continuous improvement and safety across all operations.