Head of Delivery & Logistics Strategy (Belgium)

Just Eat Takeaway.com; Sint-Agatha-Berchem; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Head of Delivery to steer the strategic direction and network optimisation across the Belgium market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to deliver excellence.

You will drive cost efficiency, align service levels with partners, promote continuous improvement, and foster a safety-focused culture while engaging couriers and partner accounts to maximise value for customers and brands.

Qualifications

• Experience managing large-scale strategic programs in fast-paced delivery or logistics.
• Proven track record of strategic excellence and continuous improvement.
• Strong collaborative skills to foster trust and commitment.
• Proactive problem-solving with ability to see the big picture.
• Strong analytical skills with a data-driven approach to simplify complexity.
• Ability to navigate ambiguity and influence across levels.
• Self-awareness and ability to influence others while managing perceptions.
• Experience driving operational targets and budgets in a digital-first environment.

Responsibilities

• Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and promote continuous improvement.
• Drive a safety and compliance-focused culture, identifying risks and opportunities.
• Lead courier engagement program to improve insights and loyalty.
• Collaborate with partner accounts to drive best practices and new brand partnerships.
• Identify and track business risks with mitigation plans and resources.
• Manage cross-functional projects with sponsors for rapid, impactful delivery.
• Coach and empower team members to excel and support colleagues daily.

Skills

Strategic programs

Delivery experience

Continuous improvement

Collaboration

Problem solving

Data-driven analytics

Ambiguity navigation

Budget management

Leadership & coaching

Job description

Just Eat Takeaway.com Belgium is seeking a Head of Delivery to steer the strategic direction and network optimisation across the Belgium market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to deliver excellence.

You will drive cost efficiency, align service levels with partners, promote continuous improvement, and foster a safety-focused culture while engaging couriers and partner accounts to maximise value for customers and brands.