Head of Delivery - Belgium | Logistics & Ops Leader

Just Eat Takeaway.com; Jette; Vor Ort; EUR 110.000 - 150.000; Vollzeit

Zusammenfassung

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer the strategic direction and network optimisation across the Belgium market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to maximise volume and efficiency.

You will prioritise customer, partner, and courier needs, delivering best-in-class experiences, and driving continuous improvement, safety, and compliance across delivery touchpoints.

Qualifikationen

• Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context.
• Proven track record of establishing strategic excellence and fostering a culture of continuous improvement.
• Strong collaborative skills to gain trust and help the team stay committed to achieving goals.
• Proactive problem-solving skills with the ability to think "one step ahead" and see the big picture.
• Strong analytical skills with a data-driven approach to simplify complexity and create clarity.

Aufgaben

• Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention by aiming high.
• Establish standards of operational excellence and promote a culture of continuous improvement across teams.
• Drive a safety and compliance-focused culture, identifying risks and opportunities within the competitive landscape.
• Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes.
• Collaborate with partner accounts to drive best practices and support new brand partnership opportunities.
• Identify and track business risks while defining mitigation plans and assigning appropriate resources.
• Manage key cross-functional projects by working with sponsors to ensure rapid and impactful delivery.
• Empower team members to excel through continuous coaching, helping one another to succeed every day.

Jobbeschreibung

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to steer the strategic direction and network optimisation across the Belgium market. You will lead a high-performing Logistics team and collaborate with global analytics and commercial teams to maximise volume and efficiency.

You will prioritise customer, partner, and courier needs, delivering best-in-class experiences, and driving continuous improvement, safety, and compliance across delivery touchpoints.