Head of Delivery & Logistics Excellence

Just Eat Takeaway.com; Belgique; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to shape the strategic direction and optimise the delivery network across the market. You will lead a high-performing logistics team and collaborate with global analytics and commercial teams.

You will drive data-driven improvements, balance customer, partner and courier needs, and ensure a best-in-class delivery experience while maintaining safety and regulatory standards.

Qualifications

• Experience managing large-scale strategic programs, ideally within fast-paced delivery/logistics.
• Proven track record establishing strategic excellence and continuous improvement culture.
• Strong collaboration and ability to gain trust across teams.

Responsibilities

• Lead execution of delivery services, driving cost optimisation while balancing performance for all partners.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and promote a culture of continuous improvement.
• Drive safety and compliance-focused culture, identifying risks and opportunities.
• Lead courier engagement program to improve insights and loyalty.
• Collaborate with partner accounts to drive best practices and support new brand partnerships.
• Identify and track business risks with mitigation plans and resource allocation.
• Manage cross-functional projects with sponsors to ensure rapid, impactful delivery.
• Empower team members through coaching to sustain high performance.

Skills

Strategic programs

Logistics leadership

Cross-functional collaboration

Data-driven analytics

Budget management

Problem solving

Stakeholder influence

Job description

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to shape the strategic direction and optimise the delivery network across the market. You will lead a high-performing logistics team and collaborate with global analytics and commercial teams.

You will drive data-driven improvements, balance customer, partner and courier needs, and ensure a best-in-class delivery experience while maintaining safety and regulatory standards.