Head of Delivery - Logistics Strategy & Growth

Just Eat Takeaway.com; Watermaal-Bosvoorde; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com in Belgium is seeking a Head of Delivery to direct the strategic direction and optimise the delivery network. You will lead a high-performing logistics team and collaborate with global analytics and commercial teams to enhance delivery services and maximise volume through data-driven excellence.

You will prioritise customer, partner, and courier needs, ensuring a best-in-class experience across all delivery touchpoints, while driving cost optimisation, safety, and

Qualifications

• Experience leading large-scale strategic programs in delivery/logistics.
• Proven track record of establishing strategic excellence and continuous improvement.
• Strong collaboration skills to earn trust across teams.

Responsibilities

• Lead delivery services strategy and network optimisation across Belgium.
• Drive cost optimisation while balancing performance for partners.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and promote continuous improvement.
• Drive safety and compliance culture and identify risks and opportunities.
• Lead courier engagement to improve insights and loyalty.
• Collaborate with partner accounts to promote best practices and new partnerships.
• Identify and track business risks and define mitigation plans.
• Manage cross-functional projects with sponsors for rapid delivery.
• Coach team members for daily improvement and success.

Skills

Strategic leadership

Delivery & logistics

Data-driven decision making

Cross-functional collaboration

Budget management

Job description

Just Eat Takeaway.com in Belgium is seeking a Head of Delivery to direct the strategic direction and optimise the delivery network. You will lead a high-performing logistics team and collaborate with global analytics and commercial teams to enhance delivery services and maximise volume through data-driven excellence.

You will prioritise customer, partner, and courier needs, ensuring a best-in-class experience across all delivery touchpoints, while driving cost optimisation, safety, and