Guest Experience Lead - Front Office Shift

Radisson-Hotel-Group; Brussel; Sur place; EUR 33 000 - 39 000; Plein temps

Avantages offerts par ce poste

Up to 53% off stays as a team member

30% off for Friends & Family

Exclusive discounts on breakfast, F&B,

Spa and more

Résumé du poste

Radisson Hotel Group is seeking a Front Office Shift Leader in Brussels on a 6-month fixed-term contract. You will supervise the front office team and lead by example to ensure guest journeys and experiences are delivered at the highest level.

You bring dedication, a focus on exceptional service, and a passion for creating memorable guest experiences. The role emphasizes hospitality, teamwork, and proactive guest satisfaction in a dynamic front office environment.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Connaissances

Flexibility

Attention to detail

Creative problem-solver

Customer service oriented

Team player

Strong verbal communication

Energetic and fun at work

Experience in similar position

Description du poste

Radisson Hotel Group is seeking a Front Office Shift Leader in Brussels on a 6-month fixed-term contract. You will supervise the front office team and lead by example to ensure guest journeys and experiences are delivered at the highest level.

You bring dedication, a focus on exceptional service, and a passion for creating memorable guest experiences. The role emphasizes hospitality, teamwork, and proactive guest satisfaction in a dynamic front office environment.