Front Desk Champion: Guest Experience

Radisson-Hotel-Group; Elsene; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Hotel staff rates

Friends & Family discounts

Local perks and rewards

Job summary

Radisson Hotel Group in Brussels is seeking a Receptionist to welcome guests and manage check-in/check-out with a smile. You will be the first and last friendly touchpoint, delivering exceptional service throughout the guest journey.

The role emphasizes flexibility, teamwork, and a passion for hospitality. Benefits include global and local perks such as staff hotel rates and discounts for friends and family.

Qualifications

• Experience in frontline guest service is beneficial
• Strong verbal communication and a friendly manner
• Ability to handle guest inquiries and resolve issues calmly

Responsibilities

• Greet guests and assist with check-in/check-out processes
• Answer phones and respond to guest requests promptly
• Coordinate with front office and other departments to ensure smooth operations
• Maintain a welcoming and organized reception area

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Radisson Hotel Group in Brussels is seeking a Receptionist to welcome guests and manage check-in/check-out with a smile. You will be the first and last friendly touchpoint, delivering exceptional service throughout the guest journey.

The role emphasizes flexibility, teamwork, and a passion for hospitality. Benefits include global and local perks such as staff hotel rates and discounts for friends and family.