Guest Experience & Community Host

Silversquare; Brussel; Sur place; EUR 38 000 - 46 000; Plein temps

Résumé du poste

Silversquare is seeking a Guest Experience Officer for its Brussels coworking space. You will champion hospitality, delivering a warm, professional welcome and ensuring every space feels guest-ready while addressing member requests with initiative.

You will coordinate operations, manage mail and visitor check-ins, support onboarding and events, and identify opportunities to enhance member satisfaction and retention through exemplary service and strong relationship building in a fast-paced

Qualifications

• Excellent interpersonal and communication skills.
• Proactive, reliable, and detail-oriented.
• Fluent in French and English; Dutch is an asset.
• Experience in hospitality, coworking, or a customer-facing role.

Responsabilités

• Deliver a consistently warm and professional welcome.
• Ensure spaces are guest-ready (cleanliness, layout, supplies, atmosphere).
• Handle member requests and resolve issues efficiently.
• Manage mail, deliveries, and visitor check-in.

Connaissances

Interpersonal communication

Customer service mindset

Fluent English & French

Description du poste

Silversquare is seeking a Guest Experience Officer for its Brussels coworking space. You will champion hospitality, delivering a warm, professional welcome and ensuring every space feels guest-ready while addressing member requests with initiative.

You will coordinate operations, manage mail and visitor check-ins, support onboarding and events, and identify opportunities to enhance member satisfaction and retention through exemplary service and strong relationship building in a fast-paced